Jordan Fuller
Frederick,MD
Summary
Experienced and adaptable team player with over a decade of diverse operations experience. Passionately dedicated in making a positive impact in helping others succeed. Skilled in leadership roles, benefits assistance, enrollment, purchasing, payroll, and verification appeals. Demonstrated success in fostering collaboration and driving results. Seeking a new full-time position within an organization that offers a positive work environment and opportunities for professional growth.
Overview
14
14
years of professional experience
Work History
Benefits Assistant
ALDI
Frederick, MD
03.2024 - 09.2024
- Company Overview: Supermarket chain
- Assisted employees with benefit enrollment, dependent eligibility, and life-event verification appeals.
- Assisted employees with benefits claims, providing required notices to employees upon employment termination.
- Processed any leave of absence, including but not limited to workers compensation claims, short term and long-term disability claims, and administers FMLA.
- Administered reasonable accommodations processes.
- Worked collaboratively with National Services contacts and third-party administrators in administering the workers compensation program and processing customer accidents.
- Maintained employee data files, and ensures items are archived and disposed of per company guidelines.
- Maintained an efficient and well-organized filing system for the department.
- Works proactively to identify, investigate, and report irregularities within designated area of responsibility.
- Accurately tracked benefit deadlines and maintained up to date records for over 200 employees.
- Supermarket chain
Human Resource Assistant
Optum
Frederick, MD
03.2022 - 12.2023
- Company Overview: Health Services
- Served on an HR team of 10 and reported to Manager or Human Resources within 2,000 employees.
- Assisted disability specialists in functions necessary for claims management including claimant contact and system data entry.
- Provided assistance in various areas of benefits administration, including recording COBRA elections, notification and payments.
- Audited health insurance premiums and cafeteria plan deductions from pension and disability payments to financial accounting records to ensure accuracy.
- Organize open enrollment meetings with multiple retail locations, incorporate ordering benefit information from selected vendors for distribution during open enrollment.
- Assisted employees with benefit/FMLA eligibility and utilization regulations as well as compensation-related questions and concerns.
- Processed payroll/Benefits for employees using internal systems in a organized timely manner.
- Health Services
Assistant Manager
Ozzy Boids LLC
Frederick, MD
03.2011 - 01.2021
- Company Overview: Reptile Breeding & Rodent Breeding Facility
- Managed warehouse & inventory operations including routinely maintained reptiles and rodents to ensure all animals were cared for with safety and to ensure health.
- Assisted with ordering and securing product for the warehouse to maximize store sales through animal availability.
- Assisted with ordering and securing product for the warehouse to maximize store sales through animal availability.
- Prepared purchase orders by verifying specifications and price, while obtaining recommendations from suppliers.
- Project management for special breeding planning.
- Staff management of 15-20 team members (including new employee onboarding and training).
- Ability to resolve discrepancies/payroll issues/audits in a timely manner.
- Consistently communicated with customers to negotiate prices to meet.
- Mentored delivery team with ensuring all shipments and deliveries were received on a timely manner.
- Assessed and provided guidance for streaming reporting and consolidation of data to increase productivity and efficiency.
Mortgage Servicing Specialist
Wells Fargo
Frederick, MD
03.2017 - 03.2019
Education
Business Management - Human Resources Management
Frederick Community College
Frederick, MDHigh School Diploma -
Tuscarora High School
Frederick, MD05.2008
Skills
- Team work
- Empathy
- Project management
- Problem solving
- Verbal & written communication
- Relationship building
- Proficiency in MS Word
- Conflict Resolution
- Excel
- PowerPoints
- Payroll systems (Square Team & Paychex)
Websites
References
Available Upon Request
Technical Skills
- Proficiency in MS Word, Excel, and PowerPoints
- Payroll systems (Square Team & Paychex)
Timeline
Benefits Assistant
ALDI
03.2024 - 09.2024
Human Resource Assistant
Optum
03.2022 - 12.2023
Mortgage Servicing Specialist
Wells Fargo
03.2017 - 03.2019
Assistant Manager
Ozzy Boids LLC
03.2011 - 01.2021
High School Diploma -
Tuscarora High School
Business Management - Human Resources Management
Frederick Community College