Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
Emerson at Buda Apartment Homes
12.2022 - Current
Currently hold the position of Assistant Property manager overseeing operations, marketing, and leasing tasks at a 300+ unit A class property
Responsible for managing residential accounts including charges, lease breaks, and renewals.
Oversee the lease end process by inspecting move outs and completing deposit accounting process
Gained deep understanding and knowledge in the leasing process, that is spread out to my team
Engaging in critical experiences to prepare for a Property Manager role
Provided trainings in-person & via Teams to train other communities on leasing process and documents on Avenue5’s portfolio
Leasing Manager
The Fitzroy, Ariza Easton Park, Verge Greeley
05.2018 - 08.2022
Held Full Time leasing consultant specialist and manager roles at 3 different properties over the last 4 years
These consisted of student housing, brand-new lease up, and luxury income-restricted properties.
Demonstrated knowledge of social media platforms and facilitation of resident events
Refined my skill set to effectively tour, lease and engage in premier customer service
From January 2021 – May 2022, my conversion rate was 76.28%.
Graduate Instructional/Teaching Assistant
Department of Criminal Justice & Criminology
08.2020 - 12.2022
Assisted professors with undergraduate courses and assisted on many other projects.
Education
Bachelor of Arts - Criminology & Criminal Justice
University of Northern Colorado
Master of Arts - Criminal Justice & Criminology, Research
Texas State University
12.2022
Skills
Proficient in One-site, Entrata and Yardi/CRM/Knock as databases for resident information and processing
Advanced knowledge in excel and other asset management databases
Clear Communication across teams through email, Teams/Zoom
Relationship building and rapport throughout leasing community
References
Dr. Lucia Summers, Professor of Criminal Justice & Graduate Coordinator, (512) 245-2174, lsummers@txstate.edu
Apartment Maintenance Supervisor at Pine Haven Apartment Homes (Stephenson and Moore)Apartment Maintenance Supervisor at Pine Haven Apartment Homes (Stephenson and Moore)