Jordan Gentry
Summary
Spirited District Manager committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Area Coach
KBP Foods
06.2022 - Current
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Area Training Manager
KBP Foods
06.2022 - 06.2023
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Streamlined onboarding process for new hires, ensuring a smooth transition into the company culture and work environment.
Restaurant Manager
Taco Bell
01.2019 - 06.2022
- Hiring/training/development of new team members
- Maintained Customer service standards, while delivering safe and accurate food
- Maintaining schedules to fit sales projections
- Implemented a consistent day to day routine for cleaning, and maintaining a healthy work environment
- Consistently met and exceeded sales projections.
Dining Room Manager
Joe Boccardis
01.2018 - 12.2018
- Maintain control of servers/bussing staff
- Focused on customer service to maintain a positive atmosphere.
Restaurant Manager
Tim Horton's
10.2015 - 12.2017
- Hiring/training/development of new team members
- Expert at managing in store logistics and inventory control
- Leader in sales focused daily/monthly objectives
- Maintaining schedules to fit sales projections.
Assistant Manager
McDonald's
01.2012 - 10.2015
- Inventory/ food cost manager
- Daily shift management
- Drive business sales to meet owner/operator goals
- People Department: hire and develop new crew to fit restaurant needs
- Implemented a "crew trainer program"
Education
High school or equivalent - General studies
Pacific High School
05.2010
Skills
- Operations Management
- Analytical Thinking
- Performance Management
- Inventory Control
- Staff Training and Development
- Project Management
- Organizational Skills
- Decision Making
- Goal Setting
- Team Leadership
- Recruitment
- Personable and Friendly
Certification
Food Handler Certification
Timeline
Area Coach
KBP Foods
06.2022 - Current
Area Training Manager
KBP Foods
06.2022 - 06.2023
Restaurant Manager
Taco Bell
01.2019 - 06.2022
Dining Room Manager
Joe Boccardis
01.2018 - 12.2018
Restaurant Manager
Tim Horton's
10.2015 - 12.2017
Assistant Manager
McDonald's
01.2012 - 10.2015
High school or equivalent - General studies
Pacific High School
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