Experienced professional with a strong background in customer service, inventory management, and e-commerce. Proven ability to manage multiple projects, mentor new employees, and resolve technical issues efficiently.
Overview
7
7
years of professional experience
Work History
EDI Coordinator
Everlast Worldwide
Moberly, US
03.2025 - Current
Update inventory levels daily for vendor feeds.
Process all ASNs using Microsoft D365 within a timely manner, verifying all information is accurate.
Report and reprocess issues related to data discrepancies and transmission failures.
Process all daily billing including daily billing reporting to appropriate departments.
Update Vendor Trade Agreements when necessary.
Work closely with outside support to resolve any technical issues that may occur.
Collaborate with internal departments to ensure that all EDI-related documents are accurate.
Manager
Fringe Western Wear
Columbia, US
01.2021 - 01.2025
Mentored and trained new employees on company policies and procedures.
Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
Maintained accurate records of all incoming shipments including quantity received, date received.
Created and maintained high-quality product descriptions, images, pricing, and other related content for the ecommerce website.
Entered purchase orders into database system ensuring accuracy of information.
Demonstrated effective communication skills when interacting with customers both over the phone and face-to-face.
Warehouse Worker
MFA AGRI-SERVICES
Moberly, US
01.2022 - 01.2023
Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping.
Maintained facility equipment and materials in neat, clean, and orderly fashion.
Operated manual or electric powered lift truck and forklift safely while handling merchandise.
Developed strong customer service and communication skills while managing a busy front desk.
Event Crew Member
University of Missouri
Columbia, US
01.2019 - 01.2021
Set up and manage AV equipment for events.
Maintain inventory and charts for events.
Sanitize equipment and storage areas.
Communicate effectively with customers and co-workers.
Work independently and in a team environment.
Handle high volume of tasks and responsibilities efficiently.
Sales Associate
Buckle
Columbia, US
01.2021
Established a positive rapport with customers by delivering friendly, personalized service.
Greeted customers warmly and offered assistance.
Kept work area clean, organized and free of clutter at all times.
Operated cash register and POS to process sales transactions and handle payments.
Education
Bachelor's - Agricultural-General
University of Missouri
Columbia, MO
Skills
Customer service
Time management
Leadership
Computer literacy
Communication skills
Organizational Skills
Problem Resolution
Retail Management
Customer Support
Inventory Management
E-Commerce
Teamwork
Point of Sales
Agriculture
References
Morgan Pingel, Fringe Western Wear, fringewesternwear@gmail.com, (573) 777-3978
Dan Buckman, MFA Agriservices, DBuckman@mfa-inc.com, (573) 416-6550