
Claims Professional with exceptional experience adjusting property claims in a fast-paced customer service environment. Career supported by a background in real estate, an education in journalism and continued development within the property claims community.
Conducted in-depth site inspections gathering crucial evidence such as photos, video, measurements, material identification and customer statements to write repair estimates and settle moderate to high complexity property claims
Adjusted moderately complex property claims by investigating cause of loss, determining applicable coverages, estimating repair costs and issuing settlement payments.
Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
Assisted new and existing customers with managing their cable and internet services, including billing and tech support.
Gave property tours, wrote contracts and managed clients from the beginning of the sales process to closing.