Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JORDAN GHRIST

Converse,TX

Summary

Claims Professional with exceptional experience adjusting property claims in a fast-paced customer service environment. Career supported by a background in real estate, an education in journalism and continued development within the property claims community.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Property Field Adjuster

Allstate
11.2023 - 04.2024

Conducted in-depth site inspections gathering crucial evidence such as photos, video, measurements, material identification and customer statements to write repair estimates and settle moderate to high complexity property claims

Property Adjuster

USAA
04.2021 - 10.2023

Adjusted moderately complex property claims by investigating cause of loss, determining applicable coverages, estimating repair costs and issuing settlement payments.

Associate Property Adjuster

USAA
03.2020 - 04.2021

Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.

Customer Service Representative

Grande Communications
10.2019 - 02.2020

Assisted new and existing customers with managing their cable and internet services, including billing and tech support.

Realtor

Fortress Ranch Investments
01.2015 - 10.2019

Gave property tours, wrote contracts and managed clients from the beginning of the sales process to closing.

Education

Bachelor of Science - Journalism

Texas State University
San Marcos, TX
12.2017

Skills

  • Communication and Negotiation
  • Investigation and Critical Thinking
  • Risk and Time Management
  • Thorough Documentation
  • Xactimate Proficiency

Certification

  • Associate in Claims (AIC) Designation from The Institutes, 08/2021
  • Xactimate Level 1 Certified, 02/2024

Timeline

Property Field Adjuster

Allstate
11.2023 - 04.2024

Property Adjuster

USAA
04.2021 - 10.2023

Associate Property Adjuster

USAA
03.2020 - 04.2021

Customer Service Representative

Grande Communications
10.2019 - 02.2020

Realtor

Fortress Ranch Investments
01.2015 - 10.2019

Bachelor of Science - Journalism

Texas State University
JORDAN GHRIST