Jordan Gilbert
Kuna,ID
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Sales Representative
Vape
Kuna, Idaho
11.2024 - Current
- Engaged customers to understand product preferences and provide tailored recommendations.
- Demonstrated product features and benefits to enhance customer understanding.
- Managed inventory levels to ensure product availability and timely restocking.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained a clean and organized sales floor to create an inviting environment.
- Collaborated with team members to achieve store goals and improve service quality.
- Handled customer inquiries and resolved issues effectively to ensure satisfaction.
- Participated in training sessions to stay updated on new products and trends.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Analyzed customer feedback to improve products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Greeted and assisted customers to foster positive experiences.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Operated register, handled cash and processed credit card transactions.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
- Recognized security risks to properly handle situations.
- Reduced process lags by training employees on best practices and protocols.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Line cook
BB's Cruisin Cafe
Payette, Idaho
03.2024 - 09.2024
- Prepared ingredients following recipes and portion guidelines.
- Operated kitchen equipment safely and efficiently.
- Maintained cleanliness of workstations and kitchen areas.
- Monitored food quality and freshness during preparation.
- Collaborated with team members to ensure timely service.
- Followed food safety procedures for handling and storage.
- Adapted to changing menus and special dietary needs quickly.
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct temperature of food products.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Performed basic knife skills such as dicing onions or slicing meats.
- Kept stations stocked and ready for use to maximize productivity.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Grilled and deep fried various foods from meats to potatoes.
- Set up and performed initial prep work for soups, sauces, and salads.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Trained new team members on proper meat and vegetable preparation techniques.
- Performed workstation prep prior to shift start.
Machine Operator
Woodgrain Millwork Inc
Fruitland, Idaho
02.2023 - 10.2023
- Operated machinery to produce high-quality wood products efficiently.
- Monitored equipment performance and performed routine maintenance as needed.
- Collaborated with team members to ensure smooth production workflows.
- Followed safety protocols to maintain a safe working environment consistently.
- Adjusted machine settings based on product specifications and quality standards.
- Loaded raw materials and organized workstations for optimal productivity.
- Trained new operators on equipment usage and safety practices effectively.
- Observe machine operations to detect any problems or defects in the finished product.
- Carry out regular safety checks on machinery prior to operation.
- Comply with company policies regarding quality control procedures.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Monitored and observed production line to watch for pile-ups and jams.
- Troubleshoot malfunctions in equipment or processes.
- Collaborate with other departments when necessary for successful completion of projects.
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
- Trained personnel on safe handling procedures for hazardous materials used during production processes.
Crew Member
Jack in the Box
Fruitland, Idaho
07.2022 - 02.2023
- Provided excellent customer service in a fast-paced restaurant environment.
- Prepared and assembled menu items according to company specifications.
- Maintained cleanliness and organization of dining and kitchen areas.
- Operated kitchen equipment safely and efficiently during peak hours.
- Assisted team members with training on food preparation techniques.
- Followed safety and sanitation guidelines to ensure food quality.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Freight Team Associate
Albertsons
Eagle, Idaho
09.2021 - 02.2022
- Loaded and unloaded freight from trucks efficiently and safely.
- Organized merchandise on shelves for optimal visibility and accessibility.
- Assisted in inventory management by tracking stock levels and product placement.
- Followed safety protocols to minimize risks during loading operations.
- Stocked shelves with incoming inventory and ensured proper rotation of stock to maintain freshness.
- Worked cooperatively with coworkers to complete tasks efficiently within deadlines.
- Operated equipment such as pallet jacks, electric lifts in accordance with OSHA standards.
- Reviewed labeling and stocking of on-shelf inventory to verify correct pricing and content information displayed to customers.
- Received freight shipments at loading dock and ground-level bays, guiding truck drivers to doorways, installing ramps and providing dollies when necessary.
- Inspected freight for damage or missing parts prior to shipping and receiving.
- Maintained cleanliness and safety standards in the work area.
- Performed manual lifting and moving of heavy objects on a regular basis.
Tiler
Prestige Tile And Flooring
Mountain Home, Idaho
04.2021 - 08.2021
- Installed various tile types including ceramic, porcelain, and natural stone.
- Prepared surfaces for tile application using appropriate tools and techniques.
- Applied adhesives and grouts to ensure strong tile adhesion.
- Collaborated with clients to select tile designs and layouts for projects.
- Maintained cleanliness and organization of work areas during installations.
- Ensured precise measurements for accurate tile cutting and fitting.
- Conducted routine maintenance on tools to ensure optimal performance.
- Performed minor repairs such as replacing broken or cracked tiles.
- Cleaned up job sites after completion of tiling works including disposal of waste materials.
- Installed backer boards and waterproofing membranes as necessary.
- Adhered to industry standards when mixing mortars or adhesives for installation purposes.
- Cut ceramic, porcelain, marble and granite tiles using wet saws, manual tile cutters and electric tile nippers.
- Assisted in loading and unloading materials from delivery vehicles at job sites.
- Produced high-quality work with power and hand tools and accurate calculations of distances and surface areas.
Skills
- Customer engagement
- Sales transactions
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Conflict resolution
- Food preparation
- Kitchen equipment operation
- Food safety compliance
- Product knowledge
- Training and mentoring
- Kitchen support
- Cross-training
- ID Verification
References
References available upon request.
Timeline
Sales Representative
Vape
11.2024 - Current
Line cook
BB's Cruisin Cafe
03.2024 - 09.2024
Machine Operator
Woodgrain Millwork Inc
02.2023 - 10.2023
Crew Member
Jack in the Box
07.2022 - 02.2023
Freight Team Associate
Albertsons
09.2021 - 02.2022
Tiler
Prestige Tile And Flooring
04.2021 - 08.2021