Jordan Gonzalez
Oviedo,FL
Summary
Energetically driving customer satisfaction and team success at M.Coast, I excel in contract negotiations and adaptability. Leveraging expertise from Walmart to enhance business growth, my leadership in sales and dedication to professional development have significantly contributed to achieving and surpassing goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Sales Representative
M.Coast
Orlando, FL
11.2024 - Current
- When I arrive at work, I make it a point to greet everyone warmly, fostering a positive atmosphere. For any interviews I conduct, I ensure privacy by using a designated space for my Zoom calls. Having recently been promoted to a leadership position, I am committed to building an effective team. I actively teach my team members vital skills such as communication, management, leadership, sales techniques, and practice pitches. My work hours are from 1 PM to 8 PM, during which I proactively reach out to potential leads, going door-to-door to maximize our opportunities before the day ends.
Team Member
Walmart
Oviedo, FL
12.2022 - 09.2024
- I have experience in the electronics department, where I expertly manage a variety of products, including cell phones, TVs, computers, and laptops. My strong customer service skills ensure that I create a welcoming environment, while my organized approach keeps the area tidy. I am dedicated to helping customers by sharing my in-depth knowledge of technology, making their shopping experience informative and enjoyable.
Sales Associate
Academy Sports and Outdoors
Lake Mary, Florida
09.2020 - 02.2022
- Maintain a well-stocked and organized store by ensuring the aisles are tidy and visually appealing. Provide a warm welcome to customers and offer your assistance with their needs. Be ready to help them load and unload large items for a seamless shopping experience.
Education
High School Diploma -
Lake Howell High School
Winter Springs, FL05-2020
Skills
- Preparation and Researc sales techniques
- Business growth and retention
- Contract negotiations
- Product knowledge
- Live chat support
- Adaptability and flexibility
- Dedicated and professional individual with extensive experience in customer service across diverse industries Committed to advancing my career and focused on delivering results that align with employers' objectives and goals
Accomplishments
- When I first started at M. Coast, I achieved my sales qualifications within two weeks. I taught the systems back to others, reached a leadership position, and gained valuable insights into sales, management, time management, leadership, team building, and working in challenging environments. I also learned a lot about various sales techniques and goal-setting.
Languages
English
Full Professional
Spanish
Limited
Certification
- Graduation Certification for Leadership
Timeline
Customer Service Sales Representative
M.Coast
11.2024 - Current
Team Member
Walmart
12.2022 - 09.2024
Sales Associate
Academy Sports and Outdoors
09.2020 - 02.2022
High School Diploma -
Lake Howell High School
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