Jordan Goodman
Referral Coordinator
Garland,TX
Summary
Accomplished Referral Coordinator at Soundly Speaking Therapy Services, adept in healthcare systems and caseload management. Excelled in streamlining referral processes and enhancing patient education, significantly contributing to practice growth. Demonstrated exceptional organizational abilities and teamwork, ensuring efficient operations and positive outcomes at Pediatrix.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work History
Referral Coordinator
Soundly Speaking Therapy Services
Rockwall, TX
08.2017 - Current
- Streamlined referral process by implementing efficient tracking and communication systems.
- Assisted with completion of referral forms and verified data accuracy and completion
- Provided education and instruction to referral sources on referral processes.
- Contributed to practice growth by maintaining positive relationships with both patients and referring providers.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Assign clients for ongoing therapy and evaluations to 10+ therapists
Newborn Hearing Screener
Pediatrix
Mesquite, TX
01.2017 - 08.2017
- Maintained accurate records of all newborns screened, ensuring compliance with state regulations and hospital policies.
- Implemented quality control measures to ensure accuracy in test results, contributing to improved outcomes for infants diagnosed with hearing loss.
- Provided support to audiologists during diagnostic audiology appointments when necessary, ensuring comprehensive care for affected infants.
- Educated parents about importance of early detection and intervention for hearing loss in infants, promoting proactive approach to child development.
- Coordinated with 5+ nurses daily to arrange timely screening for each newborn, minimizing disruptions to daily workflow of hospital unit.
- Assisted in maintaining supplies and equipment inventory within department, ensuring that all necessary materials were available for efficient operation.
Education
Bachelor of Science - Health Service Administration
Texas A&M University - Commerce
Commerce, TX 08.2022 - 08.2024
Some College (No Degree) - Core Classes
Dallas College
Mesquite 01.2018 - 05.2020
Some College (No Degree) - Core Classes
Trinity Valley Community College
Terrell 01.2017 - 12.2017
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX 08.2016 - 12.2016
High School Diploma -
Forney High School
Forney 08.2012 - 06.2016
Skills
Healthcare Systems Understanding
Data entry proficiency
Caseload Management
Organizational abilities
Patient Scheduling
Database Management
Medical Terminology
Follow-up Coordination
Patient Education
Teamwork and Collaboration
Problem-Solving
Multitasking
Timeline
Bachelor of Science - Health Service Administration
Texas A&M University - Commerce
08.2022 - 08.2024
Some College (No Degree) - Core Classes
Dallas College
01.2018 - 05.2020
Referral Coordinator
Soundly Speaking Therapy Services
08.2017 - Current
Newborn Hearing Screener
Pediatrix
01.2017 - 08.2017
Some College (No Degree) - Core Classes
Trinity Valley Community College
01.2017 - 12.2017
Bachelor of Science - Nursing
The University of Texas At Arlington
08.2016 - 12.2016
High School Diploma -
Forney High School
08.2012 - 06.2016
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