Jordan Grace
Lake City,FL
Summary
Compassionate professional with a background in home care and event management. Skilled in effective communication, time management, and staff leadership. Dedicated to enhancing client well-being and ensuring exceptional service quality in all interactions.
Overview
8
8
years of professional experience
Work History
In Home Care
Self employed
Jacksonville , FL
06.2022 - Current
- Facilitated daily living activities for clients, enhancing comfort and ensuring safety.
- Provided companionship and emotional support, fostering improved client well-being.
- Communicated with families regarding care strategies and concerns effectively.
- Coordinated doctor appointments, exercise, and family visits, ensuring adherence to care schedules.
Banquet Captain
Sawgrass Marriott Resort & Beach Club
Ponte Vedra, Florida
02.2018 - 07.2021
- Supervised banquet staff, ensuring seamless event operations and high guest satisfaction.
- Oversaw guest experiences, maintaining high service quality and addressing concerns promptly.
- Facilitated effective communication between kitchen and front-of-house teams, enhancing event coordination.
- Conducted pre-shift meetings with staff to review daily events, tasks, and expectations.
- Assisted in planning and executing themed events at the resort venue.
- Ensured all banquet staff adhered to uniform and grooming standards.
Education
High School Diploma -
Ponte Vedra High School
Ponte Vedra Beach, FL05-2012
Skills
- customer service
- effective communication
- time management
- Staff leadership
- Venue management
- banquet management
- food safety compliance
Timeline
In Home Care
Self employed
06.2022 - Current
Banquet Captain
Sawgrass Marriott Resort & Beach Club
02.2018 - 07.2021
High School Diploma -
Ponte Vedra High School