Jordan Green
Mission Viejo,CA
Summary
Accomplished Sales Manager at Ralphs Grocery, adept in relationship building and staff management, significantly enhancing customer satisfaction and team performance. Expert in sales team training and customer service, I leverage motivational skills and product knowledge to foster professional growth and achieve results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Manager
Ralphs Grocery
Rancho Santa Margarita
10.2010 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Meat Cleark
Ralphs Grocery
Rancho Santa Margarita, CA
10.2010 - Current
- Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
- Cut meats to customer specifications and answered questions about specialty products.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
Assistant Service Deli Manager
Ralphs Grocery
Rancho Santa Margarita, CA
10.2010 - Current
- Monitored employee performance closely, recognizing achievements while addressing areas where further development was needed.
- Mentored junior staff members by sharing industry knowledge and providing constructive feedback on their performance.
- Led team meetings to discuss goals, performance metrics, and areas for improvement within the department.
- Ensured food safety and quality control by implementing proper storage techniques and maintaining cleanliness standards.
Education
Highschool Diploma - General Education
Lone Pine Highschool
Lone Pine, CA06.2009
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Verbal and written communication
- Product Knowledge
- Rapport and relationship building
- Team Oversight
- Customer Service
- Time Management
- Decision-Making
Certification
Google intro to IT professional certification
Timeline
Sales Manager
Ralphs Grocery
10.2010 - Current
Meat Cleark
Ralphs Grocery
10.2010 - Current
Assistant Service Deli Manager
Ralphs Grocery
10.2010 - Current
Highschool Diploma - General Education
Lone Pine Highschool