Jordan Greenwell
Pensacola,FL
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
7
7
years of professional experience
Work History
Wedding Sales Consultant
Sound Originals Photo And Video
10.2022 - Current
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Lead Guest Services Concierge
Pure Medical Spa
01.2021 - 08.2022
- Enhanced guest experiences by providing personalized recommendations and assisting with reservations.
- Streamlined communication between departments, ensuring efficient service delivery to guests.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Supported event planning efforts, contributing to the successful execution of memorable occasions.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
Customer Service Coordinator
SkinSolutions MD
12.2018 - 02.2020
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Handled escalated customer issues with empathy and patience, working closely with management to reach satisfactory resolutions.
- Streamlined communication channels for increased efficiency and better customer service experience.
- Facilitated weekly meetings with the customer service team to discuss ongoing projects, address any concerns or challenges, and celebrate successes.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
Account Manager
Easihair Pro
07.2017 - 12.2018
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Informed customers of promotions to increase sales productivity and volume.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Stayed current on company offerings and industry trends.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
Associate of Arts - Marketing
Mira Costa College
Encinitas, CASkills
- Demonstrations
- Retail Merchandising
- Negotiation Tactics
- Speech Clarity
- Meeting Sales Goals
- Friendly and Helpful
- Customer Assistance
Timeline
Wedding Sales Consultant
Sound Originals Photo And Video
10.2022 - Current
Lead Guest Services Concierge
Pure Medical Spa
01.2021 - 08.2022
Customer Service Coordinator
SkinSolutions MD
12.2018 - 02.2020
Account Manager
Easihair Pro
07.2017 - 12.2018
Associate of Arts - Marketing
Mira Costa College
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