Jordan Greer
Ferguson,MO
Summary
Dynamic professional with a proven track record in customer service, and effective communication. Skilled in visual merchandising and inventory management, I excel in team collaboration and project management, consistently enhancing customer experiences and operational efficiency. Passionate about creating positive environments and maintaining patient confidentiality.
Overview
6
6
years of professional experience
Work History
Unit Secretary
Christian Hospital
03.2025 - Current
- Serve as primary communication hub for nursing staff, physicians, patients, and family.
- Manage patient’s admissions and discharges.
- Answer multi-line phones and respond to patient and staff inquiries.
- Stock unit supplies and maintains an organized working environment.
Service Associate/ Clerk
QuikTrip
05.2023 - 04.2025
- Provided fast, friendly service to customers during high-volume periods.
- Worked as a team to meet company standards and customers’ expectations.
- Prepared food and beverages following safety and cleanliness standards.
Retail Associate
Marshall’s
10.2020 - 03.2025
- Prevented escalation of over 50 customer complaints through effective resolution.
- Guided customers in finding inventory within four distinct departments.
- Achieved a 10% decrease in clearance items through strategic merchandising.
- Managed Excel spreadsheets detailing over $5M in merchandise.
Retail Associate
Journeys
02.2021 - 07.2021
- Performed cash and card operations with precision.
- Provided answers to customer product inquiries promptly.
- Initiated customer interactions with a warm greeting upon arrival.
- Oversaw register station cleanup, organization, and dismantling at day’s end.
- Managed incoming store phone calls, delivering relevant support.
Crewmember
McDonald’s
04.2020 - 09.2020
- Fostered strong relationships with customers and colleagues to enhance collaboration.
- Delivered exceptional customer service, ensuring satisfaction and loyalty.
- Contributed to development and upkeep of a positive work environment.
- Collaborated closely with managers and store leaders to create effective schedules.
- Managed phone communications effectively, prioritizing prompt responses.
Education
Associates - Fine Arts
St. Louis Community College
Florissant, Missouri01.2026
High School Diploma -
Hazelwood East Sr. High School
Hazelwood, Missouri01.2021
Skills
- Visual merchandising
- Customer service
- Effective communication
- Team collaboration
- Time management
- Project management
- Inventory management
- Patient confidentiality
- Electronic record-keeping
References
Available Upon Request
Awards
Athletic Leadership Award
Student Involvement
- Member of National Honor Society
- Captain of high school volleyball team 3 years
- Captain of high school cheer team 3 years
Timeline
Unit Secretary
Christian Hospital
03.2025 - Current
Service Associate/ Clerk
QuikTrip
05.2023 - 04.2025
Retail Associate
Journeys
02.2021 - 07.2021
Retail Associate
Marshall’s
10.2020 - 03.2025
Crewmember
McDonald’s
04.2020 - 09.2020
Associates - Fine Arts
St. Louis Community College
High School Diploma -
Hazelwood East Sr. High School