Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jordan Griffin

Byram,MS

Summary

Forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders. Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills.

Overview

6
6
years of professional experience

Work History

Project Assistant - Remote

Carenet
Dallas, TX
03.2024 - 01.2025
  • Developed project status reports by collecting, analyzing, and summarizing information from various sources.
  • Coordinated meetings and check-ins for team members and supervisors.
  • Provided administrative support to the project team, including scheduling meetings, making travel arrangements, preparing agendas, taking meeting notes and distributing minutes.
  • Created project status presentations for delivery to customers or project personnel.
  • Monitored the use of resources across projects to ensure efficient utilization of available resources.
  • Participated in regular meetings with team members to discuss upcoming deadlines and goals.
  • Submitted project deliverables to clients, consistently adhering to quality standards.

Administrative Assistant

Merit Health River Oaks
Jackson, MS
06.2022 - 01.2024
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Drove customer feedback to deliver information to management for corrective action.
  • Managed office supplies inventory and placed orders when necessary.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Managed database systems containing customer contact information.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.

Customer Service Representative

Conduent
Madison, MS
02.2019 - 03.2021
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Administered application stacks and executed performance tuning to optimize session performance by eliminating performance bottlenecks.
  • Communicated with clients to understand system requirements.
  • Ensured compliance with industry regulations regarding data privacy and security standards.

Education

High School Diploma -

Velma Jackson Highschool
Camden, MS
05-2019

Some College (No Degree) - Medical Informatics

Delta Technical College
Ridgeland, MS

Skills

  • Meeting facilitation
  • Remote work experience
  • Deadline management
  • File management
  • Virtual collaboration
  • Scheduling management
  • Spreadsheet development
  • Database entry
  • Scheduling and calendar management

Accomplishments

  • 4.0 GPA
  • Deans list
  • Public Volunteering
  • Community based project coordinator

Timeline

Project Assistant - Remote

Carenet
03.2024 - 01.2025

Administrative Assistant

Merit Health River Oaks
06.2022 - 01.2024

Customer Service Representative

Conduent
02.2019 - 03.2021

High School Diploma -

Velma Jackson Highschool

Some College (No Degree) - Medical Informatics

Delta Technical College

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Jordan Griffin