JELOVE LUNDY
Miami,FL
Summary
Personable and dedicated Project Assistant with self-motivated nature focused on independently handling project and team needs. Highly organized in preparing documentation, schedules and communications. Driven Project assistant successful at delivering vital clerical support to internal teams and customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency. Talented Project Assistant with 5 years of experience completing 46 projects. Completes tasks quickly and accurately. Diligent in communicating proactively to convey project status. Accomplished and handling file and document management and inventory allocation. Proficient in maintaining stringent financial controls and timelines.
Overview
16
16
years of professional experience
Work History
Project Assistant - Remote
CVS Warehouse
09.2018 - 01.2024
- Streamlined project management by organizing and maintaining digital files for easy access and collaboration.
- Enhanced team communication by scheduling regular meetings, preparing agendas, and taking detailed minutes.
- Supported project leads in achieving milestones through diligent tracking of timelines and deliverables.
- Improved project efficiency by conducting comprehensive research to identify potential opportunities and challenges.
Customer Service Manager
CVS Warehouse
08.2013 - 07.2018
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty
Cashier Manager
Publix
04.2010 - 08.2013
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
Cashier
Publix
01.2008 - 04.2010
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Melbourne Senior High School
Melbourne, FL11.2008
Skills
- File Management
- Deadline Management
- Meeting Facilitation
- Decision Making
- Conflict Resolution
- Resource Coordination
- Remote Work Experience
- Attention to Detail
- Scheduling Management
- Organizational Skills
Accomplishments
Employee of the year 3 times in my 20s....
- Used Microsoft Excel to develop inventory tracking spreadsheets..
- Supervised team of 2,124 staff members.
Languages
CREOLE
Native or Bilingual
Timeline
Project Assistant - Remote
CVS Warehouse
09.2018 - 01.2024
Customer Service Manager
CVS Warehouse
08.2013 - 07.2018
Cashier Manager
Publix
04.2010 - 08.2013
Cashier
Publix
01.2008 - 04.2010
High School Diploma -
Melbourne Senior High School
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