Jordan Hames
Summary
Proven leader with a track record of enhancing team communication and problem-solving at the Department of Homeland Security. Specializes in policy enforcement and safety procedures, achieving significant improvements in operational efficiency. Excels in motivational leadership, ensuring high standards of accuracy and safety at Taco Bell.
Overview
9
9
years of professional experience
Work History
Shift Lead
Taco Bell
03.2015 - Current
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Kept employees operating productively and working on task to meet business and customer needs.
Worker Voice Forum
CoLabL
01.2024 - 06.2024
- Evaluated human resources policies regularly to ensure alignment with industry best practices.
- Collaborated closely with human resources teams on talent management strategies, contributing valuable insights into workforce development initiatives.
- Improved employee satisfaction by implementing effective human resources policies and procedures.
Officer
Department Of Homeland Security
02.2019 - 09.2019
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
Education
Associate of Applied Science - Aviation
Boise State University
Boise, ID07.2024
Skills
Team Leadership
Motivational Leadership
Policy and Procedure Enforcement
Safety processes and procedures
Timeline
Worker Voice Forum
CoLabL
01.2024 - 06.2024
Officer
Department Of Homeland Security
02.2019 - 09.2019
Shift Lead
Taco Bell
03.2015 - Current
Associate of Applied Science - Aviation
Boise State University