Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jordan Harris

Spartanburg,South Carolina

Summary

Dedicated professional committed to excellence in every role. Proven ability to adapt and thrive in dynamic environments while consistently delivering high-quality results. Passionate about contributing to team success and achieving organizational goals through effective collaboration and innovative problem-solving. Eager to leverage skills and experience to make a meaningful impact in the workplace.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Associate

BMW Manufacturing Co., LLC-SC
02.2023 - 07.2025
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Facilitated training sessions for new employees, ensuring smooth onboarding process.

Store Manager

Wingstop-Spartanburg, SC
06.2018 - 01.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Education

High school diploma -

Spartanburg High School
Spartanburg, SC
05.2020

Skills

  • Customer service
  • Time management
  • Computer skills
  • Attention to detail
  • Leadership qualities
  • Decision-making
  • Complex Problem-solving

Certification

Driver's License

Timeline

Associate

BMW Manufacturing Co., LLC-SC
02.2023 - 07.2025

Store Manager

Wingstop-Spartanburg, SC
06.2018 - 01.2023

High school diploma -

Spartanburg High School