Jordan Hasty
Tupelo,MS
Summary
Dynamic bar manager with a proven track record at Amsterdam Deli & Grill, excelling in customer service and team leadership. Developed innovative drink menus and implemented successful promotional events, boosting bar traffic and enhancing guest satisfaction. Skilled in inventory management and staff training, fostering a motivated and efficient team.
Overview
8
8
years of professional experience
Work History
Bar Manager
Amsterdam Deli & Grill
01.2024 - 03.2026
- Oversaw daily bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on cocktail preparation and customer service standards.
- Developed drink menus, incorporating seasonal ingredients to enhance customer experience.
- Managed inventory levels, optimizing ordering processes to reduce waste.
- Implemented promotional events to increase bar traffic and boost revenue.
- Closed out cash register and prepared cashier report at close of business.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 100% improvement over prior onboarding process.
Head Server
Billy’s Italian
12.2019 - 11.2023
- Supervised team of servers to ensure exceptional guest service and dining experience.
- Trained new staff on restaurant procedures, menu knowledge, and customer interaction techniques.
- Coordinated workflow between front-of-house and kitchen to enhance efficiency during peak hours.
- Developed and implemented strategies to improve table turnover rates and customer satisfaction scores.
Social Media Manager
Billy’s Italian & Rocky Mountain Chocolate Factory
12.2019 - 11.2023
- Developed and executed comprehensive social media strategies to enhance brand visibility and customer engagement.
- Analyzed social media metrics to optimize content performance and align with marketing goals.
- Collaborated with cross-functional teams to create cohesive campaigns across multiple platforms.
- Managed content calendar, ensuring timely posting and relevance to target audience interests.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Clothing Store Manager
River Outfitters Vicksburg/monroe
12.2017 - 12.2019
- Oversaw daily store operations to ensure optimal customer service and sales performance.
- Managed inventory levels and implemented effective stock management practices.
- Trained and mentored new staff to enhance team productivity and service quality.
- Developed promotional strategies to drive traffic and increase sales in-store events.
- Addressed customer complaints promptly, ensuring resolution and minimizing negative impact on the business.
- Enhanced store appearance by regularly updating displays, arranging merchandise, and maintaining cleanliness.
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Inventory management
- Outgoing personality
Timeline
Bar Manager
Amsterdam Deli & Grill
01.2024 - 03.2026
Head Server
Billy’s Italian
12.2019 - 11.2023
Social Media Manager
Billy’s Italian & Rocky Mountain Chocolate Factory
12.2019 - 11.2023
Clothing Store Manager
River Outfitters Vicksburg/monroe
12.2017 - 12.2019