Jordan Head
Peshastin
Summary
Experienced business leader and Senior SDR Manager at Subsplash, with a strong track record in sales leadership and transportation services. Founder of Loop Connector Shuttle, delivering efficient, community-based transit solutions. Skilled in team development, strategic growth, and building partnerships that drive impact across industries.
Overview
18
18
years of professional experience
Work History
Sr. SDR Manager
Subsplash
08.2018 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Owner/Operator Manager
Loop Connector Shuttle
01.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established foundational processes for business operations.
Assistant Store Manager
Der Sportsmann
08.2007 - 06.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Graphic Designer
Legwork
09.2014 - 10.2015
- Developed creative design for print materials, brochures, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
Education
Associate of Arts - Graphic Design
Wenatchee Valley College
Wenatchee, WA06-2012
Skills
- Team leadership
- Decision-making
- Complex Problem-solving
- Operations management
- Staff development
- Sales techniques
Accomplishments
- Supervised team of 35 staff members.
- Achieved 30% growth YOY through effectively helping with outbound calls and pipeline growth.
- Exceeded 33% bookings growth YOY
- Maintained an 8 year 4.7 star rating for Loop Connector Shuttle Service.
- Grew the shuttle service from 499 reservations in 2017 to 2,941 reservations in 2024 - 83% increase.
- Increase revenue by 87% since year 1.
Timeline
Sr. SDR Manager
Subsplash
08.2018 - Current
Owner/Operator Manager
Loop Connector Shuttle
01.2017 - Current
Graphic Designer
Legwork
09.2014 - 10.2015
Assistant Store Manager
Der Sportsmann
08.2007 - 06.2018
Associate of Arts - Graphic Design
Wenatchee Valley College
Juried Student Art Exhibit Winner - Graphic Design
Won the Juried Student Art Exhibit Award with my graphic series of national parks - currently displayed in the Student Union building
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