Jordan Hernandez
Summary
I am a motivated individual who is seeking to apply a commitment to safety, mechanical aptitude in knowledge with tools, expectation of excellence and hard work ethic. I am eager to contribute to efficient production process and maintain the highest quality standards
Overview
6
6
years of professional experience
Work History
Supervisor
Kelly Services
Albuquerque
02.2025 - Current
- Supervised team members to ensure compliance with company policies and procedures.
- Trained new employees on operational processes and safety protocols.
- Coordinated daily staffing schedules to meet project demands and deadlines.
- Assisted in resolving employee conflicts and promoting a positive work environment.
- Ensured proper inventory management through regular stock checks and audits.
- Implemented quality control measures to maintain high standards of service delivery.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Monitored workplace safety compliance and ensured adherence to regulations.
- Inspected equipment and facilities for potential hazards or safety issues.
- Reported safety concerns and incidents to appropriate personnel immediately.
- Maintained records of all safety-related incidents and created reports detailing corrective actions taken.
Machine technician
Kelly Services
Albuquerque
02.2025 - Current
- Operated machinery to maintain efficient production processes.
- Performed routine maintenance on equipment to ensure optimal functionality.
- Monitored production lines for quality control and adherence to standards.
- Assisted team members in troubleshooting equipment issues effectively.
- Recorded production data accurately for reporting and analysis.
- Collaborated with supervisors to improve workflow and safety protocols.
- Trained new technicians on machinery operation and safety procedures.
- Cleaned and lubricated machine parts to prevent corrosion or breakdowns.
- Maintained records of daily production output and machine performance.
- Performed daily maintenance and repair of machines, as well as troubleshooting malfunctions.
- Inspected equipment regularly and performed preventive maintenance as appropriate.
- Installed, calibrated, and adjusted machine components to ensure proper operation.
- Trained new employees on the safe use of machinery and equipment.
- Replaced worn parts on machines using hand tools such as wrenches and pliers.
- Diagnosed and repaired machine malfunctions and problems to minimize downtime.
- Collaborated with engineers to design customized solutions based on customer requirements.
- Set up and operated machines and tools to create high-quality products.
- Dismantled defective machines to diagnose faults before repairing them.
- Ensured that all machines were properly labeled with warning signs prior to operation.
- Adhered to safety regulations when working with heavy equipment, confined spaces and hot work.
- Analyzed test results, error messages, and other data related to machine operations.
- Analyzed machine error messages and diagnostic test results to identify faults.
Cabinet Installer
Cabinet solutions
Albuquerque
08.2024 - 02.2025
- Installed cabinetry in residential and commercial spaces according to design specifications.
- Utilized power tools and hand tools for precise assembly and installation tasks.
- Collaborated with designers to ensure accurate measurements and fit of cabinets.
- Followed safety protocols to maintain a secure work environment during installations.
- Communicated effectively with clients to understand their needs and preferences.
- Conducted quality checks on completed installations to ensure craftsmanship standards were met.
- Worked efficiently under tight deadlines without compromising quality of workmanship.
- Assembled pre-fabricated cabinets using screws, bolts, nails, glue, or other fasteners.
- Measured, cut, and installed baseboards, crown molding, and other trim pieces to complete cabinet installations.
Police Officer
City of Albuquerque Police Department
Albuquerque
03.2021 - 08.2024
- Enforced laws and regulations to maintain public safety and order.
- Responded promptly to emergency calls and incidents in the community.
- Conducted thorough investigations of crimes and gathered evidence.
- Prepared detailed reports documenting incidents and police actions.
- Collaborated with community members to build trust and partnerships.
- Trained new officers on procedures, protocols, and best practices.
- Patrolled assigned areas to deter crime and provide visible presence.
- Prepared detailed reports on incidents and arrests made.
- Responded to emergency calls for service and provided assistance as needed.
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
- Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Conducted traffic stops in accordance with departmental protocol.
- Advised citizens on safety precautions and preventive measures against crime.
- Developed positive relationships with members of the community through outreach programs.
- Provided testimony in court when necessary concerning investigations conducted.
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Performed CPR and other rescue techniques on individuals in medical emergencies.
- Pursued fleeing suspects on foot and in varying terrain.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Served criminal warrants and subpoenas to suspects in public and private locations.
- Counseled victims of domestic violence regarding available resources and legal options.
- Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
- Operated mobile data terminals from patrol vehicles to obtain criminal records on-scene.
- Saved time through effective emergency issue resolution.
- Created youth and public outreach programs and neighborhood watches while teaching D.A.R.E. and G.R.E.A.T. classes to local schools.
- Eliminated process discrepancies and accurately investigated felony-level property and violent crimes while preparing, submitting and aiding district attorney prosecution cases.
Freight Handler
Sportsman's Warehouse/ Home Depot
Albuquerque
12.2019 - 03.2021
- Loaded and unloaded freight efficiently to maintain inventory flow.
- Organized merchandise in the warehouse for easy access and retrieval.
- Operated pallet jacks to move heavy items safely.
- Collaborated with team members to streamline loading processes.
- Inspected incoming shipments for accuracy and quality standards.
- Maintained cleanliness and safety protocols in the work area.
- Followed company guidelines for hazardous materials handling and storage.
- Inspected shipments for damages or discrepancies prior to loading and unloading.
- Assisted in training new warehouse employees.
Education
Volcano Vista High School
Albuquerque , NMSome College (No Degree) - Criminal Justice
Central New Mexico Community College
Albuquerque, NMLevel 2 Certification On One Tool Set And Level 1 Certification On Four Others - Kelly Services
Level 2 Machine Technician
Skills
- Safety compliance
- Team supervision
- Quality control
- Conflict resolution
- Employee training
- Customer service
- Training in handling people with development disabilities
- Incident reporting
- Quality assurance
- Decision making
- Effective communication
- Problem solving
- Time management
Timeline
Supervisor
Kelly Services
02.2025 - Current
Machine technician
Kelly Services
02.2025 - Current
Cabinet Installer
Cabinet solutions
08.2024 - 02.2025
Police Officer
City of Albuquerque Police Department
03.2021 - 08.2024
Freight Handler
Sportsman's Warehouse/ Home Depot
12.2019 - 03.2021
Volcano Vista High School
Some College (No Degree) - Criminal Justice
Central New Mexico Community College
Level 2 Certification On One Tool Set And Level 1 Certification On Four Others - Kelly Services
Level 2 Machine Technician