Jordan Heverly
Allen
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Bartender
Austin Avenue
05.2018 - Current
- Crafted and served a diverse range of cocktails based on customer preferences.
- Trained new staff on bar operations and customer service best practices.
- Managed inventory levels, ensuring availability of key ingredients and supplies.
- Developed seasonal drink menus to enhance customer engagement and satisfaction.
Bartender/Head Server/Catering Kitchen Prep Cook
Uncle Julios
03.2014 - 08.2018
- Crafted innovative cocktail recipes to enhance customer experience and attract new clientele.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste through effective ordering practices.
- Trained new bartenders on drink preparation techniques and customer service standards to ensure quality consistency.
- Developed efficient workflow processes to improve service speed during peak hours, enhancing overall guest satisfaction.
Server/Catering Server
Roy's
06.2017 - 05.2018
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables, ensuring timely order delivery and guest satisfaction.
- Trained new staff on menu knowledge and service protocols to enhance team efficiency.
- Collaborated with kitchen staff to ensure accurate order preparation and timely service.
Education
GED -
Collin County Community College
Plano, TXSkills
- Customer service
- Staff training
- Inventory management
- Cash handling
- Conflict resolution
- Time management
- Health and safety compliance
- Communication skills
- Strong multitasking
- Highly reliable
- Outgoing personality
- Professional appearance
Timeline
Bartender
Austin Avenue
05.2018 - Current
Server/Catering Server
Roy's
06.2017 - 05.2018
Bartender/Head Server/Catering Kitchen Prep Cook
Uncle Julios
03.2014 - 08.2018
GED -
Collin County Community College