Jordan Hockemeyer
Burleson
Summary
Detail-oriented professional with experience in crisis intervention and de-escalation. Strong communication and conflict resolution skills with a proven ability to maintain safety, enforce protocols, and manage high-pressure situations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
MHMR Tarrant County
North Richland Hills
02.2026 - Current
- Monitor and supervise individuals with mental health conditions in clinical and community settings
- Respond to crisis situations using de-escalation techniques in high-stress environments
- Maintain accurate documentation of patient behavior, treatment, and incidents
- Collaborate with multidisciplinary teams to ensure patient safety and compliance
- Observe and report unusual or unsafe behavior promptly
Medical Assistant
AdventHealth
Mansfield
03.2023 - 12.2025
- Maintained patient records and ensured confidentiality
- Assisted physicians with patient care, exams, and procedures
- Managed high- volume patient flow while maintaining safety and efficiency in fast-paced environments
- Communicated clearly with patients from diverse backgrounds
- Followed strict safety, hygiene, and procedural protocols
Education
NRCMA (Certified Medical Assistant) -
Everest College
Fort Worth, TX10-2013
Phlebotomy Technician Certification -
Lone Star Phlebotomy
Burleson08-2016
High School Diploma -
Burleson High School
Burleson, TX06-2012
Skills
- Team coordination in structured environments
- Attention to detail
- Safety and compliance enforcement
- Observation and reporting
- Crisis intervention & de-escalation
- Conflict resolution
- Strong communication skills
- Ability to remain calm under pressure
- Documentation and report writing
- Behavioral monitoring
- Situational awareness
Certification
- CPR / First Aid Certified
- Certified Medical Assistant (CMA)
- Phlebotomy Technician Certification
Timeline
Medical Assistant
MHMR Tarrant County
02.2026 - Current
Medical Assistant
AdventHealth
03.2023 - 12.2025
NRCMA (Certified Medical Assistant) -
Everest College
Phlebotomy Technician Certification -
Lone Star Phlebotomy
High School Diploma -
Burleson High School