Jordan Hollingsworth
Britton,Michigan
Summary
Hardworking sales and service professional bringing 10+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining company standards and daily performing operations. Strong knowledge of hand and power tool operation and safety measures.
Overview
9
9
years of professional experience
Work History
Field Service Technician
ADT Security
02.2019 - 08.2021
- Managed on-site new installation, existing repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Discussed and recommended service options with customers and explained costs involved.
- Followed safety procedures to avoid injuries in field.
- Operated hand tools and power equipment according to company safety procedures.
Automotive Store Manager
Apple Tree Automotive
04.2016 - 01.2019
- Managed inventory control, cash control, and store opening and closing daily.
- Maximized sales through excellent customer service and adherence to localized needs.
- Used industry expertise and customer service skills resolve customer concerns and promote small business loyalty.
Service Writer
Dexter's Inc
08.2012 - 09.2015
- Responded to customer calls and emails to answer questions about products and services.
- Produced accurate customer estimates and clearly appointed charges to customers to maximise quality.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Presented different repair options to customers to help each person make appropriate choices.
Education
GED -
Tecumseh High School
Tecumseh, MI06.2014
Skills
- Training and Development
- Heavy Lifting
- Safety Standards
- Power Tools
- Technical Support
- Service Quality
- Preventative Maintenance
- Work Orders
- Inventory Management
- Mechanical Background
- Equipment Knowledge
- Service Records Management
Timeline
Field Service Technician
ADT Security
02.2019 - 08.2021
Automotive Store Manager
Apple Tree Automotive
04.2016 - 01.2019
Service Writer
Dexter's Inc
08.2012 - 09.2015
GED -
Tecumseh High School
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