Jordan Howard
278 Parkland Way, Chatsworth,GA
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
8
8
years of professional experience
Work History
Medical Assistant
White's Pediatrics
Chatsworth, GA
07.2023 - Current
- Assisted physicians with examinations, procedures, and patient education to ensure quality care delivery.
- Administered vaccinations and performed routine lab tests, ensuring adherence to safety protocols.
- Trained new staff on clinical procedures, fostering a collaborative team environment.
- Coordinated communication between patients and healthcare providers to address inquiries promptly.
- Implemented electronic health record updates, enhancing data accuracy and accessibility for medical teams.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Front Desk Receptionist
White's Pediatrics
Chatsworth, GA
08.2021 - 07.2023
- Greeted and assisted visitors, ensuring a welcoming environment for all guests.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled appointments and coordinated meetings for staff, optimizing calendar management.
- Maintained front desk area, ensuring cleanliness and readiness for visitor interactions.
HR Assistant
Comprehensive Logistics Inc.
Crandall, GA
03.2019 - 08.2021
- Assisted in recruitment processes by screening resumes and scheduling interviews.
- Coordinated onboarding activities, ensuring new hires completed necessary paperwork and training sessions.
- Maintained employee records in HRIS, ensuring data accuracy and compliance with regulations.
- Supported payroll administration by collecting and verifying timesheets for accurate processing.
Merchandise Manager
Dollar Tree
Chatsworth, GA
02.2018 - 07.2019
- Managed inventory levels, ensuring optimal stock availability and minimizing excess.
- Trained and mentored junior staff on best practices in merchandise presentation and customer engagement.
- Developed comprehensive reports on sales performance, providing insights to guide strategic planning.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
Sales Associate
Dollar Tree
Chatsworth, GA
07.2017 - 02.2018
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained product displays, ensuring consistency with company standards.
- Processed transactions efficiently using point-of-sale systems.
- Responded to customer inquiries, providing accurate information and support.
Education
Diploma - Medical Assisting
Georgia Northwestern Technical College
Rome, GA07-2023
Diploma - Clinical Office Assistant
Georgia Northwestern Technical College
Rome, GA07-2023
Diploma - Medical Front Office Specialist
Georgia Northwestern Technical College
Rome, GA07-2023
GED -
Georgia Northwestern Technical College
Rome, GA08-2016
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Reliable team player
- Specimens collection and processing
- Laboratory specimen collection
- Adaptable
- Professional bedside manner
Timeline
Medical Assistant
White's Pediatrics
07.2023 - Current
Front Desk Receptionist
White's Pediatrics
08.2021 - 07.2023
HR Assistant
Comprehensive Logistics Inc.
03.2019 - 08.2021
Merchandise Manager
Dollar Tree
02.2018 - 07.2019
Sales Associate
Dollar Tree
07.2017 - 02.2018
Diploma - Medical Assisting
Georgia Northwestern Technical College
Diploma - Clinical Office Assistant
Georgia Northwestern Technical College
Diploma - Medical Front Office Specialist
Georgia Northwestern Technical College
GED -
Georgia Northwestern Technical College