Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Jackson

Columbia,MD

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Server

Blackwall Barn & Lodge
11.2023 - 03.2024
  • Recommend merchandise based on customers' wants and needs
  • Prepared drinks according to standard recipes.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.

Sales Associate

Nordstrom
11.2022 - 11.2023
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Sales Associate

HomeGoods, TJX Companies
08.2021 - 08.2022
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Developed promotional strategies to increase sales volume.

Education

Accounting

Howard University
Washington, DC
04-2025

Accounting

Penn State
02-2023

Skills

  • Suggestive Selling
  • Customer Service
  • Team building
  • Critical thinking
  • Quality Control
  • Point of Sale (POS) system operations

Timeline

Server

Blackwall Barn & Lodge
11.2023 - 03.2024

Sales Associate

Nordstrom
11.2022 - 11.2023

Sales Associate

HomeGoods, TJX Companies
08.2021 - 08.2022

Accounting

Howard University

Accounting

Penn State

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Jordan Jackson