Jordan Jackson
Columbia,MD
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Server
Blackwall Barn & Lodge
11.2023 - 03.2024
- Recommend merchandise based on customers' wants and needs
- Prepared drinks according to standard recipes.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
Sales Associate
Nordstrom
11.2022 - 11.2023
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sales Associate
HomeGoods, TJX Companies
08.2021 - 08.2022
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Developed promotional strategies to increase sales volume.
Education
Accounting
Howard University
Washington, DC04-2025
Accounting
Penn State
02-2023
Skills
- Suggestive Selling
- Customer Service
- Team building
- Critical thinking
- Quality Control
- Point of Sale (POS) system operations
Timeline
Server
Blackwall Barn & Lodge
11.2023 - 03.2024
Sales Associate
Nordstrom
11.2022 - 11.2023
Sales Associate
HomeGoods, TJX Companies
08.2021 - 08.2022
Accounting
Howard University
Accounting
Penn State
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