Jordan Jaloma
Upland,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Resilient and flexible in addressing customer issues and exceeding company objectives with forward-thinking, tenacious strategic centered on driving sales. Skilled in inventory management, demand forecasting and account servicing. Knowledgeable about preparing displays and collaborating with store management to orchestrate successful promotions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Sales Representative
Macy's
09.2021 - Current
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
Server/Bartender
California Pizza Kitchen
02.2019 - 09.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Applebee's Neighborhood Grill & Bar
01.2017 - 02.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Master of Science - Counseling Psychology
California Baptist University
Riverside, CA05.2025
Bachelor of Arts - Sociology
California State University - Dominguez Hills
Carson, CA05.2022
Associate of Arts - Psychology
Rio Hondo College
Whittier, CA05.2019
Skills
- Serve Customers
- After-Sales Communication
- Collaborative Environments
- Special Assignments
Certification
Certified Bartending- ABC Bartending School
Refrences
Darlene Lara- Direct Supervisor California Pizza Kitchen- (626) 620-1976
Christina Codero- Direct Supervisor Macy's- (213) 446-5582
Brittany Hoxie-WIley Direct Colleague for Non-Profit Organization- (310) 963-0527
Timeline
Customer Sales Representative
Macy's
09.2021 - Current
Server/Bartender
California Pizza Kitchen
02.2019 - 09.2021
Server
Applebee's Neighborhood Grill & Bar
01.2017 - 02.2019
Master of Science - Counseling Psychology
California Baptist University
Bachelor of Arts - Sociology
California State University - Dominguez Hills
Associate of Arts - Psychology
Rio Hondo College
Similar Profiles
Katayoun ZandKatayoun Zand
Retail Sales Associate at Macy'sRetail Sales Associate at Macy's
KIANNA L SANCHEZKIANNA L SANCHEZ
Lancôme Beauty Advisor at Macy'sLancôme Beauty Advisor at Macy's
ROCIO RUIZROCIO RUIZ
Retail Customer Service at Macy'sRetail Customer Service at Macy's
Mickey CoronadoMickey Coronado
Generalist at Macy'sGeneralist at Macy's
Ryan TomkoRyan Tomko
Supervisor, Assurance Services at CBIZSupervisor, Assurance Services at CBIZ