Jordan Jensen

Performed work in compliance within the guidelines of the BioFire Diagnostics' quality system. Review and assess escalated customer complaints as part of the Biofire complaint investigation process. Asses complaint information for CAPA. Determine probable cause by assessing run files, evidence gathered from the customer, manufacturing records and associated complaints. Investigate the potential effects of product malfunction on patient care and escalate to medical affairs when needed. Assess all Gastrointestinal panel complaints and present findings bimonthly at team meetings.

• Coached for multiple traveling organizations including Reaching 4 the Stars, MoKan, Utah Premier.
• Referred games at multiple YMCA across Missouri.
• Enhanced player skills through personalized coaching and feedback.
• Increased player motivation with tailored goal-setting and progress tracking strategies. Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
• Adjusted coaching style according to each athlete''s learning style to maximize potential improvement.
• Developed strong relationships with athletes'' parents to encourage open communication and collaboration regarding player development.
• Cultivated a culture of excellence that led to multiple championship wins within regional competitions.
• Provided 5000 hours of documented community service hours to low socioeconomic status youth and fellow aspiring first generation college students.

• Performed Polysomnography and Electrophysiology studies in accordance with AASM and ABRET guidelines.
• Analyzed complex data sets derived from various neurodiagnostic tests, enabling more informed clinical decision-making processes.
• Summarized technical data to assist physicians to diagnose brain, sleep or nervous system disorders.
• Implemented quality control measures to ensure consistent accuracy in test results across all patients.
• Assisted in the development of department protocols for improved safety and compliance with regulatory standards.
• Conducted routine equipment maintenance, ensuring optimal performance during diagnostic procedures.
• Initiated continuous positive airway pressure therapy and titrated according to patient needs.
• Streamlined diagnostic procedures for increased efficiency and accuracy in test results.
• Updated electronic medical records with current patient data and physician notes.
• Participated in ongoing audits to uphold rigorous standards for accreditation within the facility''s neurodiagnostic department.
• Developed a strong rapport with patients, providing education on diagnostic procedures and therapeutic requirements while addressing concerns or questions.
• Mentored junior technicians, fostering a supportive learning environment that prioritized skill development and collaboration among colleagues.

• Taught three weekly Biomedical Sciences Laboratory sections per semsester, held weekly office hours, tutoring sessions, and meetings by appointment as needed.
• Managed administrative tasks such as grading, scheduling, and record-keeping to ensure smooth operations within academic departments.
• Served as a liaison between faculty members and students for addressing concerns or issues related to coursework or academic policies.
• Facilitated student success by identifying areas of improvement and providing constructive feedback on assignments and exams.
• Maintained accurate records of student performance data for tracking progress towards learning objectives throughout the semester.
• Mentored students with personalized guidance on academic progress, career goals, and professional development opportunities.
• Coordinated with faculty members to develop course syllabi and materials.