Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Jordan Johnson

Gulfport,USA

Summary

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales associate

Party City
10.2017 - 05.2018
  • Assisted customers, enhancing satisfaction and fostering loyalty
  • Managed inventory, ensuring product availability and smooth operations
  • Organized promotional events, increasing store traffic and sales
  • Resolved complaints quickly, improving store reputation

Public Area Attendant

Island View Casino
05.2018 - 02.2020
  • Ensured clean public spaces, boosting guest satisfaction and team efficiency
  • Optimized cleaning schedules, reducing service time and enhancing standards
  • Collaborated with team to maintain high cleanliness, improving guest experiences

Security Officer

Island View Casino
04.2020 - 03.2021
  • Monitored casino premises ensuring safety and compliance, reducing incidents by over12%
  • Collaborated with team to enhance security protocols, leading to improved guest satisfaction
  • Identified and resolved security breaches swiftly, maintaining a secure environment
  • Trained new security staff, fostering a culture of vigilance and responsibility
  • Ensured safety and security at Island View Casino
  • Implemented proactive patrol strategies, reducing incidents and enhancing guest satisfaction
  • Coordinated with team members to maintain a secure environment
  • Developed effective communication protocols for swift response to potential threats

Security Officer

Golden Nugget Biloxi
03.2021 - 03.2022
  • Enforced security protocols at Golden Nugget Biloxi, maintaining a safe environment for guests and staff
  • Responded swiftly to incidents, minimizing risks

Package handler

FedEx
04.2022 - Current
  • Sorts packages efficiently, reducing processing time by a lot, enhancing delivery speed
  • Collaborates with team to ensure accurate package handling, improving customer satisfaction
  • Operates machinery safely, maintaining zero incidents, ensuring workplace safety
  • Identifies and resolves logistical issues, minimizing delays and optimizing workflow
  • Utilizes tracking systems to monitor package status, ensuring timely delivery
  • Meticulously scan and track packages, maintaining accuracy in inventory management
  • Implement precise sorting techniques, reducing errors and enhancing operational efficiency

Education

High school diploma -

Harrison Central High School
Gulfport, Ms
05-2016

Skills

  • Inventory Management
  • Time Management
  • Complaint Resolution
  • Team Collaboration
  • Visual Merchandising
  • Problem Solving
  • Adaptability
  • Attention to Detail
  • Multitasking
  • Organizational Skills
  • Inventory Control
  • Adaptation Skills
  • Service Excellence
  • Workplace Safety
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Exceptional customer service
  • Flexible schedule

Accomplishments

  • Supervised team of 5 staff members.

Certification

  • OSHA Certified
  • Customer Service and Sales Certification - National Retail Federation (NRF).

Timeline

Package handler

FedEx
04.2022 - Current

Security Officer

Golden Nugget Biloxi
03.2021 - 03.2022

Security Officer

Island View Casino
04.2020 - 03.2021

Public Area Attendant

Island View Casino
05.2018 - 02.2020

Sales associate

Party City
10.2017 - 05.2018

High school diploma -

Harrison Central High School
Jordan Johnson