Summary
Overview
Work History
Education
Skills
Timeline
Generic

JORDAN KIRK

Rochester

Summary

Dynamic sales professional with a strong work ethic and effective communication skills, recognized as a 7x Service Star Award recipient at Pro Business Center. Proven ability to enhance customer experiences and resolve inquiries, while managing inventory to ensure timely availability of products. Committed to building lasting relationships with clients and contractors.

Overview

8
8
years of professional experience

Work History

Sales Associate

Orville's
04.2022 - Current
  • Delivered exceptional service to educate customers and enhance their overall shopping experience.
  • Guided customers in product selection and shared detailed product knowledge to meet their needs.
  • Resolved customer inquiries and complaints promptly and professionally.
  • Developing relationships with local families/contractors

Home Improvement Specialist

Pro Business Center
06.2018 - 03.2022
  • 7x Service Star Award recipient for outstanding customer service
  • Assisted customers in selecting home improvement products and materials.
  • Working with contractors in a high-energy environment
  • Making sure they not only get proper materials but in a timely manner
  • Managed inventory levels to ensure availability of popular items.

Education

Associates Degree - Liberal Arts

MONROE COMMUNITY COLLEGE
01-2012

Skills

  • Product knowledge
  • Customer engagement
  • Client service
  • Service problem resolution
  • Inventory management
  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Strong work ethic

Timeline

Sales Associate

Orville's
04.2022 - Current

Home Improvement Specialist

Pro Business Center
06.2018 - 03.2022

Associates Degree - Liberal Arts

MONROE COMMUNITY COLLEGE
JORDAN KIRK