Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jordan Kowalk

South Jordan,UT

Summary

Dedicated professional with 13 years in sales, management, client relations and customer service. Excellent communicator, with a proven track record of growing and developing business relationships, surpassing sales goals and an innate ability for customer service. My expertise in sales, marketing, and business development, will be an asset to any organization. Ready to leverage training and experience to take on new professional challenges.

Overview

13
13
years of professional experience

Work History

Realtor/Sales Associate

RANlife Real Estate
05.2018 - Current
  • Achieved 100% YoY sales growth for consecutive years using diverse lead gen tools and marketing strategies
  • Maintained a high Gross Commission Income (GCI) of 20k+ per quarter, showcasing consistent high-performance levels
  • Negotiated contracts, obtained favorable terms for clients and insured smooth property transactions
  • Managed property transactions for multiple realtors as Transaction Coordinator, overseeing documents, data entry and ensuring compliance.

Inside Sales Representative

Golden Customer Care
05.2016 - 02.2018
  • Successfully prospected new customer accounts through high-volume outbound cold calls and some inbound calls, closing sales for 3, 6, and 12-month supplements and beauty products subscriptions
  • Consistently ranked among the top 5% of 120 agents throughout my employment and achieved top salesman for 7 out of the 21 months I worked at GCC
  • Developed strong relationships with customers and physicians, boosting upsell and repeat business by 25%
  • Consistently surpassed daily and monthly and yearly goals by over 50%.

Sales/Customer Service Manager

Treasury Vault
09.2013 - 01.2016
  • Supervised and trained new employees on CRM software and daily task while heading over sales of precious metals and vaults
  • Enhanced sales and customer retention by 20% through outstanding sales and customer service
  • Established long-lasting relationships with customers to maintain high retention and satisfaction
  • Filed, documented, prepared and shipped orders processed through the company.

Store Manager/Sales Manager

Haaga's Mattress
09.2010 - 09.2013
  • Managed operations of a team of 3 sales representatives and 2 delivery drivers
  • Drove sales up 50% during length of employment
  • Oversaw store operations, managed bookkeeping, and coordinated all deliveries and work schedules
  • Cultivated and maintained key vendor relationships, optimizing inventory management and product availability.

Education

Bachelor of Communication -

Utah Valley University
Orem, UT
12.2023

Skills

  • Sales/Marketing Management
  • Operation Management
  • Customer Service
  • Lead Generation
  • CRM Software
  • Microsoft Office
  • Google Suite
  • Salesforce
  • Sales
  • Market Research
  • Market analysis expertise
  • Strong negotiation skills

Languages

Japanese
Professional Working

Timeline

Realtor/Sales Associate

RANlife Real Estate
05.2018 - Current

Inside Sales Representative

Golden Customer Care
05.2016 - 02.2018

Sales/Customer Service Manager

Treasury Vault
09.2013 - 01.2016

Store Manager/Sales Manager

Haaga's Mattress
09.2010 - 09.2013

Bachelor of Communication -

Utah Valley University

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Jordan Kowalk