Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Krueger

Riverside,California

Summary

Dedicated and driven customer service professional with several years in banking, retail and call center work environments.

Overview

6
6
years of professional experience

Work History

Retail Keyholder

GameStop
09.2024 - Current
  • Part time employee
  • Balanced cash registers at end of shift and filled out necessary reports.
  • Assisted store cashiers during peak sales times.
  • Rearranged racks and shelving based on seasonal planograms.
  • Handled cash transactions accurately, contributing to efficient store operations and minimizing discrepancies.

Account Representative

LegalZoom
01.2020 - 09.2024
  • Worked remotely
  • Maintained strong customer-representative relationships
  • Stayed up to-date and familiar with products and packages
  • Maintained consistent 100 QA score

Bank Teller

Prosperity Bank
07.2018 - 12.2019
  • Travel between 7 Bank Branch locations as a Float Teller
  • Interface with 7 different Branch managers and managing personalities flawlessly
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills

Education

Master of Science - Entertainment Business

Full Sail University
Winter Park, Florida
01.2017

Bachelor of Arts - Creative Writing for Entertainment

Full Sail University
Winter Park, Florida
12.2014

Skills

  • Store operations
  • Cash handling accuracy
  • Scheduling coordination
  • Sales proficiency
  • Loss prevention strategies
  • Cross-selling
  • Customer service
  • Cash handling
  • Front end operations
  • Drawer counting
  • Teamwork and collaboration
  • Multitasking and prioritizing
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Excellent communication
  • Customer satisfaction
  • Team collaboration

Timeline

Retail Keyholder

GameStop
09.2024 - Current

Account Representative

LegalZoom
01.2020 - 09.2024

Bank Teller

Prosperity Bank
07.2018 - 12.2019

Master of Science - Entertainment Business

Full Sail University

Bachelor of Arts - Creative Writing for Entertainment

Full Sail University
Jordan Krueger