Jordan Laird
Tipton,IA
Summary
Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement.
Overview
13
13
years of professional experience
Work History
On-Road Supervisor
United Parcel Services, UPS
06.2022 - Current
- Cultivated a strong sense of accountability among team members by setting clear expectations for job performance.
- Established positive rapport with team members through open communication channels, fostering an environment of teamwork and collaboration among staff members.
- Contributed to strategic planning sessions aimed at improving overall operational efficiency within the department.
- Collaborated with other supervisors to ensure consistent communication and adherence to company policies and procedures.
- Enhanced driver performance through comprehensive training programs and ongoing evaluation of skills.
- Promoted a culture of safety by enforcing compliance with all relevant regulations and industry best practices.
- Managed budgets effectively, ensuring that project costs were controlled while still meeting quality standards.
Chemical Engineer
United States Army Reserve
03.2011 - 03.2023
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained strong leadership skills by managing projects from start to finish.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong communication and organizational skills through working on group projects.
- Performed research into study topics to increase knowledge and to provide valuable contributions.
- Evaluated emerging technologies in the field to optimize current methodologies while staying ahead of industry advancements.
Local Sort Supervisor
United Parcel Services, UPS
01.2016 - 05.2022
- Coordinated staff scheduling to ensure adequate coverage during peak hours and seasonal demands.
- Ensured timely dispatch of shipments with efficient management of the sorting team.
- Assisted in recruiting, hiring, and onboarding new employees to build a high-performing team.
- Conducted performance evaluations for team members, identifying areas for improvement and growth opportunities.
- Improved operational efficiency by implementing new sorting processes and procedures.
- Managed daily operations, maintaining high levels of accuracy in sorting activities.
- Mentored junior staff members to develop their skills and advance within the organization.
Education
Psychology
Kirkwood Community College
Cedar Rapids, IA05.2018
Skills
- Incident Investigation Procedures
- Conflict resolution techniques
- Staff Training and Development
- Documentation And Reporting
- Labor Relations Management
- Team Leadership
- Safety Compliance Knowledge
- Environmental Regulations Understanding
- Emergency Response Planning
- Hazardous Materials Handling
- Workplace Safety
- Cost Estimation Accuracy
Timeline
On-Road Supervisor
United Parcel Services, UPS
06.2022 - Current
Local Sort Supervisor
United Parcel Services, UPS
01.2016 - 05.2022
Chemical Engineer
United States Army Reserve
03.2011 - 03.2023
Psychology
Kirkwood Community College