Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Jordan Lansdowne

East Palestine

Summary

Seasoned Shipping/Receiving Manager and General Manager with a proven track record at B'sue Boutiques and Giant Eagle, enhancing supply chain efficiency and customer satisfaction. Excelled in inventory auditing and team leadership, significantly boosting operational accuracy and profitability. Expert in complaint resolution and lean manufacturing processes, demonstrating a robust blend of technical and interpersonal skills.

Overview

19
19
years of professional experience

Work History

Shipping/Receiving Manager

B'sue Boutiques
02.2009 - Current
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Pulled, verified, and packaged items for shipment.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Lead team of 5 employees packaging, palletizing and shipping up to 50 boxes per day.
  • Oversaw marketing communications, advertising and events.

General Manager

Giant Eagle
03.2006 - 02.2009
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.

Education

Associate of Applied Science - Business Administration

American InterContinental University
Schaumburg, IL
05.2005

Skills

  • Supply Chain Improvement
  • Invoicing Understanding
  • Lean Manufacturing Processes
  • Distribution Reporting and Documentation
  • Complaint management
  • Invoice Verification
  • International Shipments
  • Verbal and Written Communication
  • Inventory Forecasting
  • Inventory Auditing
  • Data interpretation
  • General Ledger
  • Department Housekeeping
  • Microsoft Excel
  • Shipment Processing
  • Shipping Documentation
  • Staff Leadership
  • Team Leadership
  • Customer Satisfaction
  • Resolve Customer Issues
  • Accounting
  • Complaint Investigation and Resolution

Personal Information

Title: Shipping/Receiving Manager

Timeline

Shipping/Receiving Manager

B'sue Boutiques
02.2009 - Current

General Manager

Giant Eagle
03.2006 - 02.2009

Associate of Applied Science - Business Administration

American InterContinental University

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Jordan Lansdowne