Jordan Lansdowne
Shipping/Receiving Manager
East Palestine,OH
Summary
I have over 20 years of combined work experience and I love to work with people. In addition to the skills mentioned in my resume I also have very strong interpersonal skills and enjoy meeting goals. I believe in being professional and punctual. I have customer service experience, management experience, shipping experience, and I seek to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized Shipping Clerk offers 18-year background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and mathematics skills. Well-versed in operating scanners, printers, dollies and scales. Proven skills in pulling, inspecting and packaging items for shipment to domestic and international destinations. Successful at operating computers, maintaining safety and promoting good relations with clients/customers
I have a total of 20 years in the workforce, of which most have been in a management setting. I have done Customer Service, Shipping/Receiving, data entry, and clerical work.
Overview
17
17
years of professional experience
Work History
Shipping/Receiving Manager
B'sue Boutiques
02.2009 - Current
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Pulled, verified, and packaged items for shipment.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Lead team of 5 employees packaging, palletizing and shipping up to 50 boxes per day.
- Oversaw marketing communications, advertising and events.
General Manager
Giant Eagle
03.2006 - 02.2009
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
Education
Associate of Applied Science - Business Administration
American InterContinental University
Schaumburg, IL05.2005
Skills
- Supply Chain Improvement
- Invoicing Understanding
- Lean Manufacturing Processes
- Distribution Reporting and Documentation
- Complaint Management
- Invoice Verification
- International Shipments
- Verbal and Written Communication
- Inventory Forecasting
- Inventory Auditing
- Data Interpretation
- General Ledger
- Department Housekeeping
- Microsoft Excel
- Shipment Processing
- Shipping Documentation
- Staff Leadership
- Team Leadership
- Customer Satisfaction
- Resolve Customer Issues
- Accounting
- Complaint Investigation and Resolution
- Recordkeeping Accuracy
- Storage Coordination
- Shipment Routing
- P&L Comprehension
- Client Needs Assessment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Shipping/Receiving Manager
B'sue Boutiques
02.2009 - Current
General Manager
Giant Eagle
03.2006 - 02.2009
Associate of Applied Science - Business Administration
American InterContinental University
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