Jordan Laroche
Cape Coral
Summary
Motivated electrical engineer student with dynamic banking professional proven expertise in customer service and cash distribution. Successfully reduced in-person service requests by empowering clients. Adept at communication and problem-solving, consistently collaborating with teams to exceed sales goals and enhance profitability. Committed to delivering exceptional client experiences and fostering strong relationships.
Overview
5
5
years of professional experience
Work History
Sales Associate
Target
07.2022 - 11.2024
- Dispersed cash across the building in the morning, then collected and counted the cash for processing by night. Resolved product or service issues by clarifying customer complaints and offering appropriate solutions. Processed orders.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
Cashier
Burlington Coat Factory
11.2021 - 04.2022
- Retained clean, organized, and well-stocked checkout areas. Informed customers of promotions and special offers. Provided information to customers on products or services. Offered customers information about upcoming promotions and available items.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Stocker
ABC Liquidation
01.2020 - 04.2021
- Maintained the shelves to be well-stocked with current merchandise for customers convenience. Collaborated closely with team members to process shipments and unload incoming trucks. Provided excellent customer service by answering questions and providing product insights.
- Stacked finished cases on pallets according to customer requests.
- Operated formers, stretch wrappers and tape machines to package items.
- Moved finished pallets to storage areas using forklifts.
- Complied with company policy and legal regulations to achieve and maintain safe working environment.
Education
AA - Electrical Engineering
Florida SouthWestern State College
Fort Myers, FL04.2026
High School Diploma - undefined
North Fort Myers High School
North Fort Myers, FL05.2022
Skills
- Office administration
- Effective communication skills
- Accurate cash handling
- Conflict resolution
- Proficient in office software
Languages
English
Native or Bilingual
Timeline
Sales Associate
Target
07.2022 - 11.2024
Cashier
Burlington Coat Factory
11.2021 - 04.2022
Stocker
ABC Liquidation
01.2020 - 04.2021
High School Diploma - undefined
North Fort Myers High School
AA - Electrical Engineering
Florida SouthWestern State College