Jordan Larson
Spring Lake,MI
Summary
Dedicated hospitality professional with over three years of serving and bartending experience in high-volume waterfront environments. Skilled in crafting memorable guest experiences, thriving under pressure, and collaborating with diverse teams. Additional expertise in event hospitality, guest service, and hospitality marketing.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Server & Bartender
Snug Harbor
Grand Haven, Michigan
05.2023 - Current
- Delivered attentive, personable service in busy waterfront restaurant, effectively managing multiple tables and priorities to enhance guest satisfaction.
- Prepared and served cocktails, beer, wine, and non-alcoholic beverages while maintaining accuracy and presentation standards.
- Built strong guest relationships through clear communication, product knowledge, and a welcoming attitude.
- Executed POS transactions and managed cash while ensuring order accuracy and seamless coordination with kitchen and front-of-house teammates.
- Contributed to hospitality marketing and branding efforts, enhancing restaurant’s guest experience and overall presentation.
Volunteer Hospitality Team Member
Samani
Kazbegi, Georgia
03.2026 - 03.2026
- Welcomed guests and assisted with service, ensuring an organized and inviting atmosphere that enhanced visitor experience.
- Supported front-of-house cafe operations while working with an international team in a new cultural environment.
- Adjusted promptly to new cultural settings while collaborating with diverse team members. to unfamiliar situations and communicated respectfully with people from different backgrounds.
Golf Caddie
Wuskowhan Players Club
West Olive, Michigan
05.2019 - 07.2024
- Established rapport with guests through effective communication, attentiveness, and in-depth knowledge of course and game.
- Delivered personalized service to members and guests by anticipating needs and fostering a welcoming atmosphere.
- Maintained reliability and discretion to ensure a trustworthy environment while independently providing high-quality service throughout the day.
Cold Line Team Member
Notos
Grand Haven, Michigan
06.2022 - 09.2022
- Collaborated with team members to ensure timely food preparation and service.
- Communicated effectively with staff to coordinate workflow during busy periods.
- Prepared cold food items according to safety and quality standards.
- Participated in training sessions to learn new menu items and procedures.
Education
Grand Haven High School
Grand Haven, MISkills
- Guest relations and personalized service
- Serving and bartending
- Luxury-hospitality mindset
- Upselling and product knowledge
- POS systems and cash handling
- High-volume service
- Customer service training
- Teamwork and communication
- Problem solving and adaptability
- Wine and cocktail service
- Customer engagement
- Professionalism and attention to detail
Additional Information
Open to relocation and shipboard hospitality opportunities, Comfortable working in fast-paced, guest-focused environments, Interested in luxury hospitality, international travel, and continued professional development
Certification
- TIPS Certified
Accomplishments
- Graduated one year early with honors
- Recognized as the top sales performer at Snug Harbor during the summer season
Personal Information
Willing to Relocate
Timeline
Volunteer Hospitality Team Member
Samani
03.2026 - 03.2026
Server & Bartender
Snug Harbor
05.2023 - Current
Cold Line Team Member
Notos
06.2022 - 09.2022
Golf Caddie
Wuskowhan Players Club
05.2019 - 07.2024
Grand Haven High School