MAIZIE ERTEL
Milford,OH
Summary
Results-driven hospitality professional with expertise in restaurant operations, team leadership, and food service. Skilled in creating memorable guest experiences through attentive service and effective communication. Experienced in managing fast-paced environments, multitasking, and training teams to uphold high service standards.
Overview
8
8
years of professional experience
Work History
Server & Bartender
Slatts Pub
Blue Ash, OH
07.2026 - Current
- Provide attentive, personable service while creating a welcoming guest experience.
- Balanced serving and bartending responsibilities to ensure efficient and accurate service during busy shifts.
- Prepared and served alcoholic and non-alcoholic beverages while organizing bar for optimal workflow.
- Fostered strong connections with guests to enhance their overall experience. through communication and personalized service.
- Frequently serve as closing bartender, handling end-of-night responsibilities and maintaining a clean workspace.
- Trained new bartenders on bar procedures and service expectations to enhance team performance.
- Process carryout orders and coordinate with team members to ensure accuracy and timely service.
Manager
Daizies Dillas
Cincinnati, OH
05.2019 - Current
- Manage event planning and execution with attention to detail and organization.
- Oversee event-day operations and adapt professionally to last-minute changes.
- Communicate with clients regarding event details, specifications, and expectations.
- Collaborate with ownership and team members to improve customer experiences.
- Executed event planning processes to ensure smooth operations. and execution, ensuring meticulous attention to detail and organization for successful outcomes.
- Assist with preparation, coordination, and execution of special events.
- Conduct daily sales audits and prepare and deliver bank deposits.
Kitchen Lead
Bean and Brew
Batavia, OH
10.2024 - 09.2025
- Trained new employees in food handling, preparation, and company procedures to ensure compliance and quality.
- Supervised kitchen staff during high-volume shifts to maintain service standards and workflow.
- Cross-train employees to maintain adequate kitchen coverage and improve team performance.
- Train new employees in food handling, preparation, and company procedures.
- Maintain kitchen cleanliness and food safety standards.
- Promoted communication, teamwork, and accountability among employees.
Bakery Lead
Iron's Fruit Farm
Lebanon, OH
07.2023 - 12.2024
- Lead teams of up to ten employees during peak seasons while meeting deadlines and managing large orders.
- Managed inventory orders and ensured timely replenishment by monitoring damaged and missing items.
- Fulfilled customer orders for bakery and produce items, ensuring quality and accuracy.
- Processed bakery orders for customers to ensure prompt service. efficiently for bakery and produce items.
- Manage inventory orders and monitor damaged, missing, and replenishment needs.
- Led teams of up to ten employees during peak seasons, effectively coordinating efforts to meet deadlines and manage large orders.
Education
High School Education -
Greater Ohio Virtual
Lebanon, OHSkills
- Table Service & Bartending
- Food & Beverage Knowledge
- Cash handling
- Closing procedures
- Food Safety & Sanitation
- Restaurant management
- Employee training
- Event planning
- Guest Relations & Hospitality
- Guest engagement
- Multitasking & Time Management
- Teamwork and Communication
- Conflict Resolution
Timeline
Server & Bartender
Slatts Pub
07.2026 - Current
Kitchen Lead
Bean and Brew
10.2024 - 09.2025
Bakery Lead
Iron's Fruit Farm
07.2023 - 12.2024
Manager
Daizies Dillas
05.2019 - Current
High School Education -
Greater Ohio Virtual