JORDAN LAWRENCE
Decatur,GA
Summary
Highly motivated, with a drive to learn and be productive, looking to secure a full/part-time position in hospitality, healthcare, or business relations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Healthcare Coordinator
PDS Health
Atlanta, GA
08.2025 - Current
- PDS Health Specialty Healthcare Coordinator serving as a patient advocate and liaison between patients and dental specialists. Manages financial commitments, explains treatment options, obtains insurance pre-authorizations, and coordinates follow-ups to maintain an efficient specialist schedule. Skilled in communication, organization, and ensuring a positive patient experience aligned with PDS Health’s values and processes.
Specialty Lead Dental Assistant
PDS Health
09.2022 - 07.2025
- Lead Dental Assistant providing regional support for general, endodontic, and oral surgery procedures. Skilled in X-rays, CBCT, and digital imaging. Trains staff, supports doctor onboarding, manages inventory and scheduling, handles P&L documentation, and develops provider-specific scheduling templates to improve efficiency across GA offices.
Fulfillment
Target
04.2022 - 12.2022
- Provide support as a member of the fulfillment team to include receiving and preparing product, maintaining the Sales floor and displays, and selling product in support of the regional vision.
Specialty Team Member
Whole Foods Market
04.2021 - 04.2022
- Sell proactively provide basic knowledge of all products carried in the department. Ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Ensure a fresh and appealing display by keeping product stocked and maintain accurate department signage and pricing.
Customer Engagement Specialist
Kroger
08.2020 - 04.2021
- Assist with deactivation of electronic article surveillance devices. Coach associates on opportunities in need of improvement and communicate directly with store management to reinforce policies. Review closed-circuit television (CCTV) and report any incidents to the district AP manager. Comply with corporate policies and promote/follow company initiatives. Familiar with all departments waste and loss prevention procedures and policies.
Education
Business Administration and Healthcare
Arizona State University
Phoenix, AZ04.2026
Business Administration
Georgia State University
Atlanta, GA03.2024
Marketing Principles, Fashion Marketing, Interior Design, Fashion Design, Textiles
Rockdale Career Academy
Conyers, GA05.2018
General studies
Rockdale County High School
Conyers, GA05.2018
Skills
Microsoft Word
Microsoft Excel
Experience in organization and filing
EPIC
IVU and DTX technologies
LPMS (Loss Prevention Software)
BLS/CPR/AED Certified by the AHA
Georgia Radiology Safety Certified
Efficient with QuickBooks
DVO (Direct Vendor Ordering system)
Certification
● BLS/CPR/AED Certified by the AHA
● Georgia Radiology Safety Certification
Timeline
Healthcare Coordinator
PDS Health
08.2025 - Current
Specialty Lead Dental Assistant
PDS Health
09.2022 - 07.2025
Fulfillment
Target
04.2022 - 12.2022
Specialty Team Member
Whole Foods Market
04.2021 - 04.2022
Customer Engagement Specialist
Kroger
08.2020 - 04.2021
Business Administration and Healthcare
Arizona State University
Business Administration
Georgia State University
Marketing Principles, Fashion Marketing, Interior Design, Fashion Design, Textiles
Rockdale Career Academy
General studies
Rockdale County High School