Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Lee

Kissimmee

Summary

Reliable and dedicated recent Business Management graduate with a hardworking and resourceful approach. Adept at managing multiple priorities, with a positive attitude and a willingness to take on added responsibilities. Seeking an opportunity to expand skills and gain valuable experience.

Overview

2
2
years of professional experience

Work History

Attractions Cast Member

Walt Disney World Resort
Buena Vista
08.2024 - Current
  • Responsible for the smooth and uninterrupted operations of ride vehicles, ensuring efficient and safe ride flow.
  • Answer questions, resolve complaints, and respond to feedback promptly to provide excellent customer service to guests.
  • Ensure that all safety protocols are adhered to at all times for guests and cast members alike.

Merchandise Cast Member - Trainer

Walt Disney World Resort
Buena Vista
08.2023 - 08.2024
  • Operated point-of-sale systems, handled cash and transactions, restocked and displayed merchandise, and maintained the overall cleanliness and organization of merchandise locations.
  • Engaged with guests in a friendly, approachable, and knowledgeable manner, ensuring their shopping experience was seamless, magical, and memorable.
  • Provided hands-on, structured training sessions for new cast members and updated training for current cast members. Ensured they were confident and capable in all aspects of merchandise operations.

Education

Bachelor of Science - Organizational Leadership

Illinois State University
Normal, IL
05-2023

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Crowd management

Timeline

Attractions Cast Member

Walt Disney World Resort
08.2024 - Current

Merchandise Cast Member - Trainer

Walt Disney World Resort
08.2023 - 08.2024

Bachelor of Science - Organizational Leadership

Illinois State University

Similar Profiles

CREATE PROFILE