Jordan Lee
Greenbrier,US
Summary
Dynamic Office Administrator with a proven track record at MSA Customs, excelling in time management and document organization. Adept at enhancing team productivity through efficient supply inventory management and proactive billing oversight. Recognized for fostering a collaborative environment and streamlining processes to support project completion.
Overview
17
17
years of professional experience
Work History
Office Administrator
MSA Customs
04.2023 - Current
- Maintained electronic and paper filing systems for efficient document retrieval.
- Tracked and restocked office supplies to maintain team productivity.
- Issued purchase orders for parts and jobs to maintain workflow efficiency.
- Assisted with payroll preparation and processing to ensure timely staff payments.
- Managed customer billing while adhering to approved quote margins.
- Ordered parts to facilitate timely project completion.
TEACHER'S AIDE
Central Christian Academy of Greenbrier
09.2022 - 12.2022
- Worked with children individually and in small groups, reinforcing skills
- Modeled acceptable behavior and built rapport with children to aid in classroom management
- Supervised children to identify and promptly address disputes or safety hazards
- Ensured adherence to school and regulatory policies for health and safety
- Showcased children's work and accomplishments to boost morale and engagement
WARRANTY CLERK
Crain Hyundai of Conway
03.2022 - 07.2022
- Engaged with stakeholders to obtain necessary information for claim resolution.
- Calculated return amounts to support accurate processing of claims.
- Acquired printouts of policy cancellations and retrieved relevant documents to ensure compliance and thorough record-keeping.
OFFICE ADMINISTRATOR
Crain Hyundai of Conway
01.2020 - 03.2022
- Promoted to Office Admin on 1/1/2020-Order supplies for dealership and keep up with supplies on hand
- Checked reports and processed daily deposits.
- Checking reports and keeping up with the cash clearing schedule
- Created title guarantees and mailed contracts to bank for processing
- Assisted with billing deals in accounting to maintain accurate financial records
- Handled new hire paperwork.
CASHIER
Crain Hyundai of Conway
07.2018 - 01.2020
- Processed customer transactions and resolved service tickets
- Scheduled service appointments and confirmed with customers
- Managed incoming calls and routed to appropriate departments
- Managed deposits
- Running reports on service and parts invoices
- Categorized and stored service invoices for easy retrieval
CUSTOMER SERVICE REPRESENTATIVE
Cato Corporation
09.2017 - 07.2018
- Guided customers in selecting appropriate clothing sizes and styles to enhance shopping experience
- Practiced up-selling items to customers
- Upheld store cleanliness standards to create a welcoming environment for customers
- Sorted and shelved inventory efficiently to ensure easy access and visibility
CERTIFIED NURSING ASSISTANT
Greenbrier Nursing and Rehab
06.2013 - 10.2016
- Assisted residents with daily hygiene, nutrition, and activities to promote well-being.
- Guided new employees in service delivery standards to improve resident care.
- Oversaw inventory levels to maintain availability of essential supplies for resident support.
CUSTOMER SERVICE REPRESENTATIVE
McNespey Kountry Junction Store
10.2008 - 07.2011
- Assisted clients with purchases and operated cash register efficiently to ensure smooth transactions
- Prepared meals in fast-paced kitchen environment while maintaining quality and presentation standards
- Made pizzas and stocked inventory to support timely service during peak hours
Education
Associates - Business
University of Arkansas Community College At Morril
Morrilton, AR05.2017
Bachelor of Science - Business Administration
South University Savannah
GASkills
- Office administration
- Administrative support
- Project coordination
- Scheduling appointments
- Database entry
- Document organization
- Office inventory management
- Supply inventory
- Inbound phone call handling
- Time management
Timeline
Office Administrator
MSA Customs
04.2023 - Current
TEACHER'S AIDE
Central Christian Academy of Greenbrier
09.2022 - 12.2022
WARRANTY CLERK
Crain Hyundai of Conway
03.2022 - 07.2022
OFFICE ADMINISTRATOR
Crain Hyundai of Conway
01.2020 - 03.2022
CASHIER
Crain Hyundai of Conway
07.2018 - 01.2020
CUSTOMER SERVICE REPRESENTATIVE
Cato Corporation
09.2017 - 07.2018
CERTIFIED NURSING ASSISTANT
Greenbrier Nursing and Rehab
06.2013 - 10.2016
CUSTOMER SERVICE REPRESENTATIVE
McNespey Kountry Junction Store
10.2008 - 07.2011
Associates - Business
University of Arkansas Community College At Morril
Bachelor of Science - Business Administration
South University Savannah