Jordan Loadholt
Springfield,MA
Summary
Dynamic Shift Supervisor at Dunkin' Donuts Franchising with a proven track record in operations management and employee training. Expert in cash handling and inventory control, I enhanced workflow efficiency and customer satisfaction. Recognized for implementing effective training programs that improved team performance and safety awareness in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Dunkin' Donuts Franchising
03.2025 - 06.2025
- Supervised daily operations, ensuring efficient workflow and high-quality customer service.
- Trained and mentored new team members on operational procedures and customer engagement techniques.
- Monitored inventory levels, coordinating timely restocking to meet demand while minimizing waste.
- Implemented standard operating procedures to enhance efficiency and maintain product consistency.
Driver Associate
355 Logistics
08.2024 - 01.2025
- Operated delivery vehicles in compliance with safety regulations.
- Assisted in route planning to optimize delivery schedules.
- Conducted routine vehicle inspections to ensure operational readiness.
- Maintained accurate logs of deliveries and mileage for reporting purposes.
- Communicated effectively with customers regarding delivery timelines and issues.
- Adapted to changing road conditions and traffic patterns during deliveries.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Security Officer
Allied Universal Security Services
03.2023 - 08.2024
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols, identifying and reporting potential hazards or security breaches.
- Responded promptly to emergency situations, coordinating with local authorities as necessary.
- Managed access control procedures, verifying credentials of individuals entering secured areas.
- Documented incidents and maintained accurate logs for security reports and investigations.
- Implemented safety protocols, contributing to a safer work environment for all staff and visitors.
Education
High School of Science And Technology
Springfield, MA06.2020
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Training and mentoring
- Cash handling expertise
- Operations management
- Safety awareness
- Conflict resolution techniques
- Schedule management
- Inventory control
- Policy enforcement
- Attendance oversight
- Team leadership
- Problem-solving
- POS system operation
- Equipment troubleshooting
Timeline
Shift Supervisor
Dunkin' Donuts Franchising
03.2025 - 06.2025
Driver Associate
355 Logistics
08.2024 - 01.2025
Security Officer
Allied Universal Security Services
03.2023 - 08.2024
High School of Science And Technology
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