Jordan Malbrew
Hermosa Beach,CA
Summary
Detail-oriented professional with strong customer service communication skills. Maintained accurate inventory records while proactively identifying and resolving customer issues. I am seeking a new position in a new environment that will challenge me and help grow my work ethic, while allowing me to use the skills I have already learned. I have done an exceptional job in my recent leadership role by setting an example, as well as coaching my peers. Experience collaborating on diverse film projects, contributing to acting, co-directing, set design, and lighting. Honoring a company’s values and mission.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Leader
Jersey Mike's Subs
Culver City, CA
06.2024 - 07.2025
- Operate and count the register.
- Prepare and pack food orders for customers.
- Uphold restaurant cleanliness.
- Restock merchandise, food, and beverages.
- Open and close the store.
- I was assigned tasks, as well as participated in daily activities.
- Kept track of inventory.
- Corrected any issues for customers and their orders.
- Help train new employees.
Ride Operator
Universal Studios Hollywood
Universal City, CA
05.2023 - 09.2023
- Ensured safe loading and unloading of guests onto the attraction.
- Maintained cleanliness and operational standards of attraction facility.
- Greeted and engaged with guests during entry and exit processes.
- Demonstrated thorough understanding of safety practices, upholding departmental and park policies.
Cashier/Store Clerk
Grand Canyon University
Phoenix, AZ
09.2021 - 04.2023
- Operated cash register for cash, check, and credit card transactions.
- Counted money in cash drawers at beginning of shifts to verify correct amounts and adequate change.
- Stocked and replenished merchandise according to store merchandising layouts.
- Offered assistance to customers in locating desired items.
- Utilized point of sale system to process payments and transactions.
- Monitored store security to detect and prevent shoplifting.
FOH Team Member, Cashier, Food Handler
Burger Lounge
Santa Monica, CA
05.2021 - 09.2022
- Worked the cash register.
- Assisted restaurant guests with ordering food in-person, on phone and online.
- Cleaned and sanitized tables, floors, and reused items.
- Handled food and brought it to the guest, etc.
Office File Clerk
Law Office of Patrick L Lightman
Torrance, CA
06.2018 - 04.2020
- Managed and maintained confidential records in a secure environment.
- Sorted information according to content, purpose and alphabetical, or numerical order.
- Ensured all records were kept up to date with the most current information.
- Fulfilled print and scan document requests from various departments.
- Sorting and processing mail.
Education
Bachelor of Arts - Digital Film With An Emphasis in Production
Grand Canyon University
Phoenix, AZ04.2024
Skills
- Cash register operation
- Inventory management
- Preventive maintenance
- Guest relations and customer service
- Training assistance
- Shift leadership
- Suggestive selling techniques
- Team collaboration
- Proper storage practices
- POS system proficiency
- Adaptability and flexibility
- Effective communication
- Time management
- Complaint resolution
- Problem-solving
- Role modeling
- Familiarity with Microsoft Word, Google Docs, and Excel
- Organization
- Work well under pressure/stress
Certification
- ServSafe California Food Handlers Certificate
Languages
English
Native/ Bilingual
Timeline
Shift Leader
Jersey Mike's Subs
06.2024 - 07.2025
Ride Operator
Universal Studios Hollywood
05.2023 - 09.2023
Cashier/Store Clerk
Grand Canyon University
09.2021 - 04.2023
FOH Team Member, Cashier, Food Handler
Burger Lounge
05.2021 - 09.2022
Office File Clerk
Law Office of Patrick L Lightman
06.2018 - 04.2020
Bachelor of Arts - Digital Film With An Emphasis in Production
Grand Canyon University
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