Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jordan Marquez

Miami

Summary

Dynamic professional with a strong work ethic and proven customer service skills, honed at LAN Transportation as a Dispatcher. Expert in dispatching procedures and data entry, I excelled in coordinating timely deliveries and maintaining accurate records, enhancing operational efficiency. A dedicated team player, I thrive in high-pressure environments while ensuring safety and satisfaction.

Overview

6
6
years of professional experience

Work History

Dispatcher

LAN Transportation
01.2024 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of cars.
  • Directed dispatching, routing, and tracking of 5 fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.

Tire and Lube Technician

Jiffy Lube
08.2022 - 12.2023
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Improved customer satisfaction by providing timely and accurate tire and lube services.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.

Construction Delivery

Pulgaron Stocking Corp
02.2019 - 08.2022
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.


Education

Miami Central Senior Highschool
Miami

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Time management
  • Dispatching procedures
  • Team Player
  • Multitasking
  • Strong Work Ethic

Languages

Spanish
Native or Bilingual

Timeline

Dispatcher

LAN Transportation
01.2024 - Current

Tire and Lube Technician

Jiffy Lube
08.2022 - 12.2023

Construction Delivery

Pulgaron Stocking Corp
02.2019 - 08.2022

Miami Central Senior Highschool

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