Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jordan McCarthy

Texas City,TX

Summary


Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Sonic Drive In
06.2025 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Delivery Driver

Marco's Pizza
10.2022 - Current


  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs
  • Operated vehicle safely in highly congested areas with no traffic violations.

Shift Leader

Marco's Pizza
07.2022 - 10.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately

Insider

Marco's Pizza
11.2021 - 07.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.

Sonic Crew Member

Sonic Drive-In
06.2021 - 11.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.

Team Member

Whataburger
11.2020 - 04.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.

Education

Entry Level Welding Certificate - Welding

College of The Mainland
Texas City, TX
05-2025

High School Diploma -

Clear View High School
400 S Kansas Ave
05-2022

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Oxy-fuel gas welding
  • Welding time management
  • Welding torch angles
  • Welding coordination
  • Fabricating and welding
  • Hardworking and responsible

Certification

  • Certificated Welder - Entry Level

Timeline

Assistant Manager

Sonic Drive In
06.2025 - Current

Delivery Driver

Marco's Pizza
10.2022 - Current

Shift Leader

Marco's Pizza
07.2022 - 10.2022

Insider

Marco's Pizza
11.2021 - 07.2022

Sonic Crew Member

Sonic Drive-In
06.2021 - 11.2021

Team Member

Whataburger
11.2020 - 04.2021

Entry Level Welding Certificate - Welding

College of The Mainland

High School Diploma -

Clear View High School

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