Jordan McCoy
LaPorte,IN
Summary
Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
6
6
years of professional experience
Work History
Waitress Supervisor
Cafe Trilogy
09.2023 - Current
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
Certified Nursing Assistant
Brickyard Healthcare
05.2018 - 03.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Education
Certified Nursing Assistant - Nursing
Med Ed
Valparaiso, IN10.2015
Skills
- Customer Service
- Order Taking
- Relationship Building
- Conflict Resolution
- POS system operations
- Accurate money handling
- Cash Handling
- Guest Relations
- Menu Memorization
- Exceptional communication
- Table Bussing
- Compliance standards
- Opening and closing procedures
- Patient Care
- HIPAA Compliance
- Reliable team player
- Bathing Assistance
- Compassionate
- Alzheimer's and Dementia Care
- Bedside manner
- Electronic Charting
- Patient-focused care
Timeline
Waitress Supervisor
Cafe Trilogy
09.2023 - Current
Certified Nursing Assistant
Brickyard Healthcare
05.2018 - 03.2023
Certified Nursing Assistant - Nursing
Med Ed