Jordan Mink
Allegany
Summary
Detail-oriented professional with a strong background in patient access and healthcare operations. Skilled in managing insurance verification and addressing patient needs, contributing to streamlined communication between clinical staff and patients for optimal care delivery.
Overview
11
11
years of professional experience
Work History
Patient Access Representative
Olean General Hospital
Olean, NY
05.2025 - Current
- Facilitated patient check-in processes to enhance workflow efficiency.
- Managed insurance verification and authorization for patient services.
- Provided exceptional customer service by addressing patient inquiries and concerns.
- Coordinated communication between clinical staff and patients for appointment scheduling.
Team Leader
Burger King 00588
Olean, NY
03.2015 - 07.2018
- Supervised daily operations, ensuring compliance with company standards and food safety regulations.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Implemented inventory management practices to streamline stock levels and reduce waste.
Education
Associate of Science - Professional Administration
Jamestown Business College
NY03-2018
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
Timeline
Patient Access Representative
Olean General Hospital
05.2025 - Current
Team Leader
Burger King 00588
03.2015 - 07.2018
Associate of Science - Professional Administration
Jamestown Business College