Professional Summary
Overview
Work History
Education
Skills
Timeline

Jordan Muscato

Ameriprise Financial
Houston,TX
7
years of professional experience

Outgoing, friendly and committed to delivering excellent customer service and administrative support. Detail oriented with a passion for travel and event planning. Highly motivated, reliable and looking forward to becoming a team-player within a company.

Work History

Receptionist Assistant

6 Years
Ameriprise Financial | Houston , TX | 10.2020 - Current

• Eagerly greets clients for advisor meetings and screens all in-coming calls
• Handles and logs client checks, stocks, documents, forms for five advisor's and their teams
• Oversees inventory weekly and ordering supplies, food, client gifts, etc.
• Maintains calendar & booking conference room for client meetings
• Work and maintain a good relationship with all vendors for the company
• Coordinate travel reservations from time to time
• Works with firms account on keeping track of receipts & invoices for the company
• Copy, scan, and fax client paperwork daily
• Prepare all client mail and client gifts to be sent out, including writing cards, drafting letterheads,
wrapping gifts and creates all UPS/USPS Labels.

Receptionist

3 Years 11 Months
Advanced Tracking Technologies Inc. | Houston, TX | 04.2016 - 03.2020
  • Kept reception area clean and neat to give visitors positive first impression
  • Managed over 50 customer calls a day, addressed complaints and questions, and transferred calls to the proper department
  • Reported maintenance issues to personnel for immediate remediation
  • Sorted, received and distributed mail correspondence
  • Assisted with building and testing GPS units

Hostess

5 Months
Sage 400 | Houston, TX | 11.2015 - 04.2016
  • Greeted and seated guests
  • Maintained reservation bookings; coordinated and prepared tables for special events
  • Assisted servers and bussers with keeping dining area ready for every guest

Sterilization Technician

1 Year 3 Months
Houston Orthodontic Specialists - Bellaire | Bellaire, TX | 08.2014 - 11.2015
  • Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols
  • Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors
  • Assisted with basic dental procedures when needed
  • Helped order and stock cleaning and break room supplies

Education

High School Diploma

Blinn College | Bryan, TX

High School Diploma

Taylor High School | Katy, TX | 05.2011

Skills

Administrative Support
General Office Duties
Customer Service
Telephone Etiquette
Positive Attitude and Energetic
Greeting and Seating Clients
Office Meetings
Computer Proficiency
Correspondence and Office Documents
Calendar Maintenance
Travel Accommodations
Running Errands
Bank Deposits
Timely Food Delivery
Office Supply Management
Maintenance Requirements

Timeline

Receptionist Assistant

Ameriprise Financial
10.2020 - CurrentRead More

Receptionist

Advanced Tracking Technologies Inc.
04.2016 - 03.2020Read More

Hostess

Sage 400
11.2015 - 04.2016Read More

Sterilization Technician

Houston Orthodontic Specialists - Bellaire
08.2014 - 11.2015Read More

Blinn College

High School Diploma
Read More

Taylor High School

High School Diploma
Read More
Jordan Muscato