Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Neukam

Jasper,IN

Summary

Motivated professional with extensive experience in customer service, sales, and administrative tasks. Successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Sales Coordinator

Versteel
10.2022 - Current
  • Increase sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Streamline sales processes for improved efficiency and customer satisfaction.
  • Maintain accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Provide exceptional customer service, addressing client inquiries and resolving issues promptly.
  • Develop and nurture lasting relationships with clients through dedicated assistance, issue resolution, and active listening.
  • Develop and maintain a comprehensive understanding of products, services, and competitors to enhance sales presentations.

Graphic Designer / Business Owner

Mainstreet Designs
10.2019 - 03.2022
  • Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
  • Streamlined design processes for increased efficiency and faster project turnaround times.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
  • Created digital image files for use in digital and traditional printing methods.
  • Met with customers to present mockups and collect information for adjustments.
  • Completed final touches for projects such as image sizes and font selection.
  • Edited and enhanced existing artwork and graphics.
  • Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
  • Established strong customer relationships through excellent communication and attentive service.

Graphic Designer / Customer Service Associate

Jasper Embroidery
12.2017 - 12.2019
  • Streamlined design processes for increased efficiency and faster project turnaround times.
  • Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
  • Promoted available products and services to customers during service, account management, and order calls.
  • Promptly responded to inquiries and requests from prospective customers.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Responded to customer calls and emails to answer questions about products and services.
  • Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.

Education

Associate of Science - General Studies

Vincennes University
Jasper, IN
05.2018

High School Diploma -

Northeast Dubois High School
Dubois, IN
05.2014

Skills

  • Customer Communication
  • Time Management
  • Attention to Detail
  • Multitasking
  • Adaptability
  • Organizational Skills
  • Problem-Solving
  • Proficient in Microsoft programs

Timeline

Sales Coordinator

Versteel
10.2022 - Current

Graphic Designer / Business Owner

Mainstreet Designs
10.2019 - 03.2022

Graphic Designer / Customer Service Associate

Jasper Embroidery
12.2017 - 12.2019

Associate of Science - General Studies

Vincennes University

High School Diploma -

Northeast Dubois High School

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Jordan Neukam