Jordan Nunez
Denver,CO
Summary
Proven server at Catch LA, adept in high-volume dining and exceptional customer service, excelled in multitasking, problem solving, and guest engagement, boosting sales through upselling. Skilled in cash handling and POS systems, consistently delivered outstanding experiences, fostering customer loyalty. Demonstrates a strong work ethic and team collaboration, enhancing operational efficiency.
Overview
8
8
years of professional experience
Work History
Server
Catch LA
10.2017 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Granville
04.2017 - 12.2017
- Ensuring orders are communicated accurately to the kitchen and bar.
Handling special requests or modifications to orders. - Monitoring order progress and ensuring timely delivery to customers.
- Handling special requests or modifications to orders.
- Answered customers' questions, recommended items, and recorded order information.
Bottle Server
Mickey's West Hollywood
04.2016 - 02.2017
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Maintained a clean and organized table area for optimal customer satisfaction.
- Handled high-pressure situations with poise, maintaining professionalism during peak hours or special events.
Education
High School Diploma -
Gemeinschaftsschule Niebüll
Niebüll, Germany05.2012
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- High-volume dining
- Staff Training
Languages
English
Native or Bilingual
Spanish
Full Professional
German
Full Professional
Timeline
Server
Catch LA
10.2017 - 05.2024
Server
Granville
04.2017 - 12.2017
Bottle Server
Mickey's West Hollywood
04.2016 - 02.2017
High School Diploma -
Gemeinschaftsschule Niebüll
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