Jordan O'Callaghan

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Collaborated with team members.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Developed relationships with regular customers leading to repeat business.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

-Bigfoot BBQ Flagstaff, AZ

-Sugar Factory American Brasserie Glendale, AZ

• Streamlined check-in and check-out processes for increased efficiency and client satisfaction
• Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
• Established rapport with repeat customers through personalized service that created loyalty towards the brand.
• Resolved guest complaints efficiently, demonstrating effective problem-solving skills to maintain positive relationships.

• Maintained documentation on tests performed in lab.
• Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
• Maintained safe, tidy and organized laboratory environment for accurate test results.
• Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
• Inspected laboratory equipment to maintain good working condition for optimal results.
• Prepared reagents, media and solutions to use for laboratory testing and analysis.