Jordan Ogle
Portsmouth,VA
Summary
Motivated professional with a degree in Public Health with a Pre-Clinical concentration. Possess part-time professional experience in customer service, health and safety practices, office experience. Proven history serving customers in fast-paced environments. Detailed-oriented with excellent observational, organizational, and communication skills.
Overview
8
8
years of professional experience
Work History
Orthodontic Assistant
Suffolk Braces
01.2023 - Current
- Improved patient comfort by efficiently assisting with orthodontic procedures and providing clear explanations of treatment plans.
- Contributed to a welcoming and professional office environment by maintaining cleanliness and adhering to all safety protocols.
- Promoted positive patient experiences by building rapport and addressing concerns during appointments.
- Ensured high-quality patient care through strict adherence to infection control protocols and sterilization procedures.
- Contributed to successful treatment outcomes by accurately taking dental impressions, X-rays, and intraoral scans.
Receptionist
About Face Salon
12.2021 - 12.2022
- Maintained and scheduled appointments amongst eight stylist books
- Answered phone calls using multi-line phone system, greeted clients, and entered client details
- Assisted manager in daily tasks
- Clean salon
- Kept register accurate through correct billing, payment processing and cash management practices.
Front of House Employee
Chick-fil-A
01.2019 - 02.2022
- Assisted servers with delivering food, filling beverages and retrieving items for guests
- Disinfected frequently touched areas between guests to minimize infection risks
- Established a welcoming atmosphere by greeting each guest warmly
- Utilized POS system to receive and process food and beverage orders
- Kept register accurate through correct billing, payment processing and cash management practices.
Pool Attendant
Ripley Heatwole
05.2016 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Observed recreational users to detect safety concerns and prevent ongoing violations
- Checked side duty list for opening and closing procedures
- Detailed factors such as weather, incidents and aid rendered in daily reports to management
- Monitored safety of all guests in and around swimming pool.
Education
Bachelor of Science - Public Health: pre-clinical concentration
Liberty University
Lynchburg, VASkills
- Customer Service
- Self-motivated professional
- EHR systems
- Time management skills
- First Aid and CPR
- Problem Resolution
- Training and mentoring
- FEMA Certified
- Team Building
- Scheduling appointments
- Safety training
- Oral Hygiene Instruction
Accomplishments
- Completed the Converge Leadership Training Program at Liberty University
- Inducted into the National Society of Student Leaders at Liberty University
- Inducted into Eta Sigma Gama National Health Organization
- Completed the Center for Public Health Continuing Education Orientation to Public Health certification
- FEMA certified
Timeline
Orthodontic Assistant
Suffolk Braces
01.2023 - Current
Receptionist
About Face Salon
12.2021 - 12.2022
Front of House Employee
Chick-fil-A
01.2019 - 02.2022
Pool Attendant
Ripley Heatwole
05.2016 - 08.2021
Bachelor of Science - Public Health: pre-clinical concentration
Liberty University